ServiceNow

Staff Software Engineer - ITAM

ServiceNow$166K — $291K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of software engineering experience with a proven track record.
  • Skillful in Python, Java, or similar object-oriented languages.
  • Familiarity with modern front-end frameworks like Angular, React, or Vue.
  • Deep understanding of data structures, algorithms, and performance optimization principles.
  • Experience with automated testing frameworks and CI/CD pipelines integration.
  • Insightful in leveraging AI tools for decision-making and workflow automation.
  • Proficient with development tools including IDEs, debuggers, and Unix-based systems.

Responsibilities

  • Build clean, scalable, and reusable code while enforcing best practices.
  • Own the complete software development lifecycle from design to delivery.
  • Collaborate with product managers to create solutions for customer needs.
  • Partner with architects to shape the product design and enhance quality.
  • Contribute to new product features and refine existing offerings.
  • Mentor peers and share knowledge within the team.

Benefits

  • Impact millions of users through high-quality software delivery.
  • Engage in a culture that prioritizes craftsmanship and innovation.
  • Utilize AI and automation tools to enhance engineering and product reliability.
  • Experience an environment that promotes continuous learning and collective success.
Full Job Description
Job Description

About the Role:

The Software Asset Management product empowers organizations to manage software licensing and compliance with precision. Our engineers build performance-efficient algorithms that help customers achieve the most accurate licensing position possible. You'll be responsible for the full software development lifecycle-from design and implementation to testing and delivery-while partnering closely with product managers, architects, and quality engineers. Together, we improve product quality, efficiency, and performance. The SAM team is deeply aligned with company priorities and market expectations, delivering solutions that matter.

What You Get to Do in This Role
  • Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.)
  • Own your code from design through implementation, test automation, and delivery
  • Collaborate with product managers to define feature sets that solve real customer problems
  • Work with architects to shape product design and with QE to enhance quality and performance
  • Contribute to new product features and enhance existing offerings
  • Mentor peers and promote knowledge-sharing across the team


Qualifications

To be successful in this role you have:
  • Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 8+ years of experience in software engineering, with a track record of delivering high-quality products.
  • Proficiency in Python, Java, or similar object-oriented languages.
  • Experience with modern front-end frameworks such as Angular, React, or Vue.
  • Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
  • Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
  • Understanding software quality principles including reliability, observability, and production readiness.
  • Ability to troubleshoot complex systems and optimize performance across the stack.
  • Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.
  • Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems

Why Join Us
  • Build and deliver high-impact software that powers digital experiences for millions of users.
  • Collaborate in a culture that values craftsmanship, quality, and innovation.
  • Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability.
  • Be part of a culture that encourages innovation, continuous learning, and shared success.

For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at ServiceNow.

ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

Similar Jobs

More Jobs at ServiceNow

More Information Technology Jobs

Find similar Staff Software Engineer - ITAM jobs: