Salary: $82,000 - $88,738/ year
Pay Grade: 11Other Forms of Compensation: Job SummaryThe Billing Specialist is responsible for accurate and timely customer billing across multiple lines of business. The position supports accounts receivable, collections, aging reconciliation, revenue reporting, month-end close, and audit readiness. Success requires strong attention to detail, disciplined follow-through, excellent customer service, and effective partnership with operations, finance, and client contacts in a deadline-driven environment.
Essential Duties and ResponsibilitiesBilling and Invoicing- Generate accurate customer invoices in accordance with contracts, approved rates, billing schedules, tax requirements, and company policies.
- Review billing support for completeness and accuracy before invoices are issued.
- Process recurring, event-based, project-based, pass-through, room-fee, service, and other assigned billing transactions.
- Confirm billable activities are invoiced within established weekly, monthly, and year-end deadlines.
- Verify fees, service charges, taxes, credits, payment instructions, cost centers, internal orders, and other billing components.
- Maintain current billing records and invoice status tracking across assigned lines of business.
Accounts Receivable and Issue Resolution- Monitor unbilled items, open billing exceptions, aging balances, and outstanding customer actions.
- Research and resolve invoice discrepancies, payment differences, credits, rebills, allocation issues, and customer inquiries.
- Follow up with stakeholders to obtain missing approvals or supporting documentation.
- Communicate professionally with customers and document material billing decisions.
- Support payment collection and allocation in coordination with accounts receivable and finance teams.
Month-End Close and Financial Support- Complete assigned billing and revenue deliverables within the established close calendar.
- Prepare or support billing accruals, revenue reconciliations, sales booking, and variance research.
- Validate revenue support and retain required evidence for financial review and audit.
- Escalate risks affecting invoice timing, revenue recognition, aging, or close completion.
- Assist with weekly, monthly, quarterly, annual, and ad hoc reporting.
Controls, Documentation, and Improvement- Maintain organized, audit-ready files for invoices, credits, adjustments, and reconciliations.
- Follow contracts, internal controls, company policies, client requirements, and approved SOPs.
- Participate in process documentation, cross-training, system testing, and billing enhancements.
- Identify recurring issues, control gaps, or inefficient steps and recommend improvements.
- Protect confidential financial and customer information and report control or system concerns.
Required QualificationsEducation and Experience- Associate degree in Accounting, Finance, Business Administration, or a related field, or equivalent education and relevant experience. Bachelor's degree preferred.
- Three to five years of billing, full-charge accounts receivable, accounting, or financial operations experience preferred.
- Experience in a high-volume, multi-line-of-business, event, catering, audiovisual, hospitality, or service environment preferred.
- Experience with ERP, billing, event-management, procurement, payment, or customer portal systems preferred.
Required CompetenciesTechnical and Financial- Billing and invoicing processes
- Accounts receivable and aging reconciliation
- Revenue and month-end close fundamentals
- Contract and rate validation
- Account reconciliation and variance research
- Microsoft Excel and Microsoft 365 proficiency
- ERP, billing, and customer portal systems
- Documentation, internal controls, and audit support
Professional- Exceptional accuracy and attention to detail
- Planning, prioritization, and deadline management
- Clear written and verbal communication
- Customer service and business partnership
- Problem solving and sound escalation judgment
- Adaptability to changing processes and technology
- Ownership, reliability, and accountability
- Collaboration and willingness to cross-train
Apply to Eurest today!Eurest is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Eurest are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf
