Role description
Job Description
We are seeking an experienced Site Reliability Engineer SRE Lead Messaging Services to drive platform reliability observability and operational excellence across IBM MQ and Kafka environments
This role combines
Production engineering and reliability leadership for messaging platforms
Platform security resilience engineering and vulnerability remediation
Ownership of largescale distributed messaging runtimes
Key responsibilities include
Leading reliability engineering for highscale messaging platforms supporting tens of thousands of runtimes and highvolume message throughput
Driving EOL remediation patching and stabilization across MQ queue managers and Kafka clusters
Implementing SRE best practices
o SLIs SLOs focused on message delivery latency and availability
o Incident management escalation and postmortem culture
Enhancing observability and monitoring for messaging flows queue depths lag and throughput
Designing proactive fault detection and autoremediation strategies eg DLQ handling backlog mitigation failover recovery
Building resilient messaging platforms capable of supporting realtime eventdriven workloads
Supporting global production messaging environments with oncall rotation and escalation ownership
Partnering with engineering application and security teams to ensure reliability scalability and secure message transport
Primary Required Skills
Strong experience in Site Reliability Engineering Production Engineering
Handson expertise with
o IBM MQ queue managers clustering channels DLQ management
o Kafka Confluent platform topics brokers partitions consumer groups
o Largescale distributed messaging systems and runtime management
Deep understanding of
o System reliability scalability and high availability design
o Messaging reliability patterns guaranteed delivery retry handling replay ordering
o Incident management root cause analysis and problem management
Experience with
o Observability tools Dynatrace Splunk Prometheus Grafana for messaging platforms
o Event and anomaly detection in highvolume systems
Strong scriptingautomation skills
o Shell Python PowerShell
Experience managing LinuxUnix and Windows production environments
Knowledge of
o Eventdriven architecture and messagingbased integration patterns
Understanding of
o Messaging platform security TLS certificates channel auth encryption
o Vulnerability remediation and risk mitigation in production systems
Excellent troubleshooting skills in highpressure realtime environments eg message backlog latency spikes connection failures
Desired Skills
Experience implementing SRE frameworks SLIs SLOs error budgets specifically for messaging workloads
Familiarity with
o Kubernetes containerized messaging platforms
Experience with
o Kafka ecosystem components Schema Registry Connect Streams
o IBM MQ advanced features Native HA clustering
Exposure to
o AIdriven operations AIOps anomaly detection or automated remediation
o Largescale messaging modernization or migration programs
Messaging or middleware certifications IBM MQ Kafka or equivalent
Experience in regulated environments eg financial services
