Position Summary: Has authority, through the Director, Supplier Quality & Investigations, over the administration and development of Technical Operation / Airworthiness investigations, providing written reports, detailed analysis, and input into the hazard identification of the Safety Management System (SMS).
Major Job Accountabilities: Based on the experience level, they will be required to accomplish any or all of the following job duties. Findings will be recorded and conveyed for corrective action and follow-up as required.
- Performs SRC Technical Operations investigations that involve deviation from policies and procedures or FAA inquire and reports findings to the Director, Supplier Quality & Investigations and Director, Quality Assurance & CASS.
- Ensures Investigation/audit data is provided timely and accurately to ensure compliance with a SMS risk-driven audit plan that evaluates the technical operation risk management.
- Ability to Develop data driven recommendations to the maintenance policies and procedures based on the conclusions from investigations.
- Author investigation reports and complete follow-up actions.
- Accomplishes special QA surveillance, as assigned, based on the findings generated from investigations.
- Provides an investigative function over the Technical Operation Organization, which shall include the audit of maintenance records, manuals, training, qualification, operational tasks, safety procedures, ground support operations, equipment and housekeeping.
- Assist in scheduling follow-up QA surveillance, as necessary, to ensure investigation recommendation actions have been implemented and are effective.
- Issues investigation reports to the appropriate Company Department and/or to vendors, that identifies the noted deficiencies from investigations.
- Accomplish other duties as assigned by the Supervisor, Airworthiness Investigations and/or by the Director, Supplier Quality & Investigations.
- Tracking to completion SRC in work activities to ensure follow-up actions are completed.
- Perform audits in accordance with the QAAP/CASS programs.
- May perform any of the above assigned tasks during the course of investigations and/or in support of QA and the CASS Program.
- Collaborates with maintenance partners (e.g., Engineering, Line Maintenance, Major Maintenance, Quality Control, Maintenance Control, Training Department, Fleet Operations Group, and Maintenance.
- Accomplish other duties as assigned by the Supervisor, Airworthiness Investigations and/or Director, Supplier Quality & Investigations.
Required Qualifications: - Minimum three (3) years previous Quality Assurance/ Quality Control experience.
- Minimum two (2) years applicable secondary or higher education or acceptable experience.
- Working knowledge of software applications for reporting, analysis, and data presentation.
- Effective written, data analysis, critical thinking and oral communication skills.
- Thorough knowledge of CASS, SMS, CFRs, etc.
- Documented audit / quality / Root-cause analysis training.
- Strong Microsoft Suite skills to include Excel, Powerpoint, and Word.
Preferred Qualifications- Valid FAA Airframe & Powerplant License.
- Experience in wide body aircraft maintenance within a FAR 121 and/or 145 environment.
- Previous leadership /management experience.
- Relevant / applicable higher education.
Organizational Relationship- Reports to: Supervisor, Airworthiness Investigations.
- Coordinates with: Technical Operations, Planning, Flight Operations, Quality Assurance,
- Quality Control, Engineering, Director, Quality Assurance & CASS, Director, Supplier
- Quality & Investigations, SRC (SMS, Ground, Tech & Flight) and Approved Contract
- Maintenance Providers.
#GH19 #LI-20
Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package.
Pay Range
$75,500-$101,500 USD
