Sr Trust Officer

Eastern Bank

$140K — $229K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required.
  • 8+ years of experience in wealth or trust administration.
  • Knowledge of trust law, estate administration, and fiduciary standards.
  • Certified Trust & Financial Advisor (CTFA) and/or Trust School preferred but not required.
  • Exceptional organizational and communication skills. Self-motivated and capable of working independently.

Responsibilities

  • Administer a portfolio of trusts, estates, and investment accounts.
  • Interpret legal documents including trust instruments and wills.
  • Ensure compliance with applicable laws and regulations in fiduciary practices.
  • Conduct regular reviews of client accounts for performance and compliance.
  • Serve as the primary contact for client and beneficiary inquiries and support.
  • Proactively communicate updates and provide guidance to clients.
  • Identify and develop new business opportunities within the portfolio.

Benefits

  • High ethical standards and excellent judgment are expected.
  • Promotes a positive team environment encouraging collaboration.
  • Opportunities for ongoing professional development and training in trust administration.
  • Encourages self-motivation and adaptability in work assignments.
Full Job Description
Job Description

Cambridge Trust - A Division of Eastern Bank is hiring a Senior Trust Officer in NH

Hiring Range: $140,401 - $229,103

The Senior Trust Officer is responsible for the effective administration of personal trust accounts, estate settlements, investment agency accounts, and other fiduciary relationships. This role ensures high-quality client service, adherence to fiduciary standards, regulatory compliance, risk management, and the prudent oversight of assets. The Trust Officer serves as a relationship manager and trusted advisor to clients, beneficiaries, attorneys, accountants, and internal partners.

Account Administration, Fiduciary Oversight and Business Development
  • Administer a portfolio of trusts, estates, investment agencies, and custody accounts.
  • Interpret trust instruments, wills, and legal documents.
  • Ensure compliance with all applicable laws and regulations.
  • Conduct ongoing account reviews.
  • Client Relationship Management
  • Serve as primary contact for clients and beneficiaries.
  • Provide proactive communication and guidance.
  • Generate new business opportunities.
    Risk Management, Compliance & Regulatory Duties
  • Complete required administrative, investment, and compliance reviews.
  • Work with internal audit, compliance, and legal teams.
  • Project coordination and participation.
  • Coordinate valuations, tax filings, and distributions.


Problem Solving
  • Requires strong independent judgment, the ability to interpret complex documents, evaluate beneficiary needs, and communicate sensitive information appropriately.
  • Strong ability to work well with others and communicate effectively.


Requirements
  • High ethical standards and excellent judgment.
  • Excellent organizational, communication, and client service skills.
  • Ability to prioritize, juggle a variety of tasks, operate independently, pay attention to detail, and interact with staff at all levels.
  • Positive attitude, team player, and willingness to accept new assignments and pitch-in.
  • Self-motivated with ability to work independently and as a member of a larger team.


Education and Experience
  • Bachelor's Degree required.
  • 8+ years of experience in wealth or trust administration.
  • Certified Trust & Financial Advisor (CTFA) and/or Trust School desirable, but not required.


Skills/Knowledge
  • Knowledge of trust law, estate administration, and fiduciary standards.
  • Strong communication, analytical, and organizational skills.
  • Proficiency with Microsoft Office and trust systems.

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