Job DescriptionJob Summary: Acrisure is seeking a Senior Claims Consultant with Transportation experience to join our growing team. This role is a strategic partner and risk advisor for all clients and service teams through a high level of service and analysis of claims data that helps shape client policies and procedures to improve overall risk management. Proactively works toward achieving organization and team goals.
Responsibilities:- Functions as subject matter expert for claims management, risk clarity, and advisory services
- Facilitates risk management policy changes for pre & post loss processes including but not limited to:
- Pre hire enhanced physical setup
- Workers' compensation and modified work policy review & creation
- FMLA & WC compliance assistance
- Conducts face to face client claim reviews and quarterly strategy meetings
- Designs and implements claims specific training as needed
- Responsible for the overall oversight of claims processing, management and prevention for clients
- Acts as liaison between insurance company and insured in responding to inquiries
- Acts as a mediator when disagreements arise, providing follow-up with both company and insured
- Proactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims with special attention to the status of open files
- Serves as the expert to service teams and clients on claims related topics through training initiatives and publications
- Responds to customer telephone calls and office visits in a timely and professional manner
- Maintains strict confidentiality and upholds applicable laws at all times
- Develops and maintains a positive working relationship with team members and clients
- Corresponds with clients, prospects, and others in a professional manner
- Works to utilize the resources available such as Marketing Material, Employee Relations, Safety, Risk Management, and Process Improvement
Requirements:- Willingness to participate in self-development or technical classes
- Strong organizational and workflow management skills
- Must be comfortable in an electronic environment with strong computer skills
- Strong working knowledge of Microsoft Office Products
- Excellent verbal and written communication skills
- Excellent people skills and ability to work well in a team environment
Education and Experience:- Bachelor's degree in business or related field of study or equivalent relevant experience
- Minimum 7 years' claims processing/analysis/advisement experience preferred
- Large Transportation claims background is critical to success in this role
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Pay Details:
The base compensation range for this position is $90,000 - $110,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. 
