Charles Schwab

Sr Team Manager - Mobile Engineering Conversational AI

Charles Schwab$130K — $160K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in computer engineering or related field.
  • 10+ years of software engineering experience with progressive technical leadership.
  • 7+ years of team management experience.
  • Strong programming expertise in Java and Python.
  • Experience designing REST APIs and microservices.
  • Proficiency in building cloud systems (GCP, AWS).
  • Familiarity with Infrastructure as Code using Terraform.
  • Preferred experience with enterprise chat platforms and conversational AI technologies.
  • Preferred experience in AI application development using ML platforms.

Responsibilities

  • Lead and manage high-performing scrum teams of engineers and technical staff.
  • Provide leadership, skills development, and career guidance for team members.
  • Oversee the software development lifecycle and ensure best practices are followed.
  • Collaborate with product managers and stakeholders to refine project objectives.
  • Manage platform health through Tier 1 service and availability engineering.
  • Communicate effectively across all levels of leadership and stakeholders.
  • Ensure project deadlines are met while managing multiple initiatives in a dynamic environment.

Benefits

  • Opportunity to work with cutting-edge technology in AI and machine learning.
  • Collaborative environment with cross-functional teams.
  • Focus on professional growth through skills development and career guidance.
  • Involvement in innovative projects enhancing client experiences.
  • Work-life balance emphasized in a dynamic team-oriented culture.
Full Job Description
Your Opportunity

Mobile Technology group is responsible for Mobile, Web, Services and Cloud technology strategy for Schwab Retail, Retirement and Advisor Services. In this role, you will work in Schwab’s Mobile Technology team on the next generation of Middleware Services driving a cutting-edge mobile experience for clients.

 

We are seeking an entrepreneurial and passionate senior manager for Conversational AI platform technology. This leader is responsible for developing and maintaining the virtual assistant platform by leveraging artificial intelligence and machine learning offerings, to improve the client experience across channels including, mobile, web, smart speakers etc.

 

This role can expect to tackle exciting challenges like leveraging new and emerging technologies to deliver best in class experiences to clients while ensuring platform resiliency and stability.

 

The Senior manager will be leading cross functional high-performance teams of engineers, SDET’s, Scrum masters and Technical Program Managers. They will be partnering with various stakeholders including product, UX, Data Science, Content as well as operational teams to deliver innovative solutions that will help deliver efficient experiences to clients.

 

Position Responsibilities:

  • Managing scrum teams that consist of senior tech leaders and individual contributors
  • People Leadership and growth of team through skills development, objective setting, and career guidance
  • Technical experience in all phases of the software development lifecycle
  • Partnering with product Management, business partners and other organizations on backlog definition, prioritization, and refinement
  • Manage Tier 1 service and availability engineering to address platform health
  • Excellent communication and presentation skills and ability to connect with all levels of business leadership team
  • Ability to meet deadlines, manage multiple projects simultaneously and work in a dynamic team-oriented work environment
What you have

Required Qualifications:

  • Bachelor’s degree in computer engineering OR related degree
  • 10+ years of software engineering experience with progressive technical leadership
  • 7+ years of Team Management experience
  • Strong programming background in Java and Python
  • Strong experience designing REST APIs and microservices
  • Experience building systems on Public Cloud Platforms (GCP, AWS etc.)
  • Experience implementing Infrastructure as Code using Terraform
  • Experience leveraging AI-assisted development tools and modern engineering practices to improve developer productivity
  • Experience with building or managing enterprise chat platforms based on conversational AI platforms such as Google Dialogflow, Amazon lex, IBM Watson, Microsoft Bot framework, or equivalent is preferred
  • Experience developing AI-powered applications using modern ML platforms, AI frameworks and agent-based architectures is preferred
  • Experience in Mobile native technology (iOS & Android) is preferred

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

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