Date Posted:
2026-06-24
Country:
United States of America
Location:
US-CA-LIVERMORE-917 ~ 6011 Industrial Way ~ BLDG 917
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
This position is responsible for the overall leadership, staffing, customer relationships, employee development, labor relations, compliance, security, and day-to-day operation of a 24/7 aviation communications facility while leading approximately 50employees and supervisors. Ensure operational excellence, customer satisfaction, regulatory compliance, workforce engagement, and business performance.
What You Will Do
Serve as the hiring manager and primary supervisor for Team Leaders and Radio Operators, including responsibility for their development, coaching, and performance management.
Provide administrative oversight of staffing levels, scheduling, and operational coverage requirements.
Ensure customer inquiries and complaints are handled promptly, professionally, and in alignment with service standards.
Collaborate short-, mid-, and long-term operational improvement initiatives to enhance overall efficiency and service quality within our organization.
Keep the Manager of Communications Center informed of significant issues that could impact operations and implement corrective actions as needed to restore normal function.
Maintain effective working relationships with Collins Aerospace counterparts, the FAA, airline partners and union leaders.
Lead and oversee Incident and Operational Error investigations, including delegating tasks, reviewing findings, and ensuring all reports are completed and carried through to final resolution.
Foster a strong Environmental Health & Safety (EH&S) culture within the Communications Center and serve as the sites EH&S focal point, ensuring compliance with safety standards, promoting safe work practices, and supporting EH&S initiatives.
Serve as the sites Security Control Officer (SCO), ensuring compliance with all security protocols, safeguarding sensitive information, and coordinating with corporate security as required.
Act as the sites Global Trade Focal, ensuring adherence to global trade compliance regulations, supporting audits and documentation requirements, and partnering with corporate trade compliance teams.
Assume managerial responsibilities and decision-making authority during the Managers absence.
Support on-call rotation, which may require atypical hours at times and sometimes including holidays/weekends.
Some travel may be required.
Qualifications You Must Have
Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
Experience leading or coordinating airline dispatch or air traffic control functions in a complex operational environment.
Leadership experience in either a direct supervisory capacity or an indirect team/project leadership role.
Qualifications We Prefer
Experience supporting, coordinating, or overseeing oceanic air traffic operations in a complex operational environment.
Experience in operations training.
Experience interfacing with all levels of the business including senior leadership.
Experience applying radio communication protocols and operating procedures in a safety-critical or operational environment.
Knowledge of labor relations practices, including the interpretation and administration of collective bargaining agreements.
Experience utilizing electronic scheduling and workforce management systems to support staffing, resource allocation, and operational planning.
Role Type
Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
What We Offer
Some of our competitive benefits package includes:
Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illnessinsurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child and elder care services.
Teladoc Medical Experts, second opinion program.
And more!
Learn More and Apply Now!
Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team thats redefining aerospace, every day.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 95,500 USD - 181,700 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidates work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the companys performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
