Sr. Strategic Account Executive; U500 - (St. Louis, MO) Hybrid

Cigna

$90K — $130K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years in health benefits or client management with large accounts preferred
  • Strong communication, sales negotiation, and relationship-building skills
  • Proven ability to manage and grow client relationships with 500+ employees
  • Financial acumen to identify and drive growth opportunities.

Responsibilities

  • Act as a key influencer and trusted advisor to clients
  • Understand clients' businesses and industry challenges
  • Engage with decision-makers and influence the decision-making process
  • Keep clients informed about industry trends and solutions
  • Guide clients in managing costs with a strong understanding of financials and underwriting
  • Drive growth and retention in client portfolios, focusing on new business and renewals
  • Oversee client service requests and ensure seamless execution
  • Manage key partner relationships and align client budgets with internal resources.

Benefits

  • Innovative work environment valued by the organization
  • Opportunity for personal and professional growth
  • Supportive company culture focused on relationship-building
  • Access to comprehensive resources for client management
  • Encouragement of proactive, creative approach to client solutions.
Full Job Description

As aSr.Strategic Account Executive,you are the face of Cigna to the client. Your focusis on spending time with clients in person to cultivate the relationship, addressing client issues, sellingannual renewal rate increasesin addition to newproducts and servicesto expand the relationship.You will be the trusted advisor and go-to partner for your clients, helping them navigate their business challenges and opportunitiesby offering strategic insights andensuring an exceptional client and customer experience.

Key Responsibilities:

  • Client Partnership:Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders.

  • Industry Expertise:Deeply understand your clients9 businesses, their industries, and their unique challenges. Continuously learn and adapt, offering tailored recommendations that address both their immediate needs and long-term goals.

  • Relationship Building:Engage at all levels with both decision-makers and those who influence the decision-making process, ensuring Cigna9s voice is heard and valued.

  • Market Insights:Keep clients informed about the latest industry trends, helping them stay ahead of the curve andleveragingCigna9s solutions to meet their evolving needs.

  • Financial & Underwriting Expertise:Strengthen your understanding of financials and underwriting to guide clients in managing their costs. Demonstrate the value of Cigna9s solutions, including specialty products, and offer creative, proactive solutions to meet their needs.

  • Portfolio Management:Drive growth, earningsand retention across your client portfolio, meeting targets for both new business and renewals. Work to expand Cigna9s relationships through cross-sellingadditionalproducts and services.

  • Collaboration:Work closely with underwriting teams to ensure alignment, build trust, and ensure clients receive tailored, strategic solutions.

  • Client Experience:Oversee client service requests, ensuring seamless execution and swift resolution by directing them to the right team for problem-solving.

  • Channel Management:Manage key partner relationships to ensure client budgets align with reality, holding internal partners accountable andleveragingresources as needed tomaintainsuccess.

What You Bring:

  • Strong relationship-building skills and a passion for developing deep client connections

  • Expertisein financials, underwriting, and providing strategic solutions

  • A collaborative mindset with the ability to work effectively across teams

  • Proactive, creative thinking to develop tailored solutions for each client

  • A desire to grow with a companythat9scommitted to delivering innovative solutions in an ever-changing industry

At Cigna, we value people who bring both strategic insight and a hands-on approach to client management. Ifyou9redriven by client success and want to work for an organization that values both innovation and personal relationships, we want to hear from you!

Qualifications

  • Bachelor9s degree or equivalent experience.

  • Experience: 5+ years of experience in health benefits or client managementexperience managing large accounts is highly preferred

Skills:

  • Strong communication, sales negotiation, and relationship-building skills.

  • Proven ability to manage and grow client relationships, particularly with clientshaving 500+ employees

  • Experience in sales, marketing, underwriting, or operations is preferred.

  • Financial acumen with the ability toidentifyand drive growth opportunities within thebook ofbusiness.

  • Additional:Demonstratedsuccess in managing large, complex client accounts with a focus on relationship-building and revenue growth.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

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