Sr. Strategic Account Executive; O500 (Hybrid/MidSouth Market)

Cigna

$110K — $130K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in client or account management within health benefits or insurance.
  • Experience with large employer accounts, focusing on renewal and growth.
  • Strong financial acumen to interpret data and manage costs.
  • Proven ability to build trust and influence stakeholders.
  • Bachelor's degree preferred, or equivalent experience.
  • Background in sales, underwriting, or client consulting is a plus.

Responsibilities

  • Build and sustain relationships with senior decision-makers in large accounts.
  • Act as a strategic advisor and understand client needs and industry dynamics.
  • Lead renewal strategies using data-driven insights and negotiation.
  • Drive growth and retention outcomes for large employer clients.
  • Apply financial knowledge to maximize solution value for clients.
  • Collaborate with internal teams to ensure seamless client solutions.
  • Oversee service delivery to meet client needs and ensure a quality experience.

Benefits

  • Opportunity to grow your career in a strategic role.
  • Engagement with large, complex clients impacting employee and customer experiences.
  • Work in a flexible environment with potential for remote work.
Full Job Description

As a Sr. Strategic Account Executive, you serve as a trusted partner to large, complex organizations, helping them navigate business challenges while delivering meaningful value to their employees and customers. In this role, you build deep, long-term relationships, provide strategic insight, and drive growth by aligning client needs with innovative health and wellness solutions. You are energized by face-to-face engagement, confident in financial discussions, and motivated by creating exceptional client experiences.

Responsibilities

• Build and sustain strong, consultative relationships with senior decision-makers and key influencers across assigned accounts.

• Act as a strategic advisor by deeply understanding each client’s business, industry dynamics, and long-term objectives.

• Lead renewal and growth strategies by presenting data-driven insights, negotiating rate actions, and identifying opportunities to expand solutions and services.

• Drive portfolio performance by delivering growth, retention, and earnings outcomes across a book of large employer clients.

• Apply financial and underwriting knowledge to help clients manage costs while maximizing the value of offered solutions.

• Collaborate closely with underwriting, client management, and internal partners to deliver aligned, seamless client solutions.

• Proactively address client needs by overseeing service delivery, resolving issues efficiently, and ensuring a consistent, high-quality experience.

• Leverage market and industry trends to help clients stay competitive and informed, positioning solutions that meet evolving needs.

Qualifications

Required

• Minimum of 5 years of experience in client management, account management, or sales within health benefits, insurance, or a related industry.

• Proven experience managing large, complex employer accounts, including renewal strategy and growth discussions.

• Strong financial acumen with the ability to interpret data, understand underwriting concepts, and communicate value effectively.

• Demonstrated ability to build trust, influence stakeholders, and navigate complex organizational environments.

Preferred

• Bachelor’s degree or equivalent professional experience.

• Experience working with employers of 500+ employees.

• Background in sales, underwriting, operations, or client consulting within healthcare or benefits.

We are looking for ambitious, compassionate professionals who bring curiosity, resilience, and a growth mindset to their work. If you are driven to make an impact through strong partnerships and thoughtful solutions, this role offers the opportunity to grow your career while helping clients achieve meaningful outcomes.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

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