About the role:In this role, you'll build and maintain the self-service developer portal and developer-facing tooling that make our client's platform golden paths easy to find and use. Embedded within the Developer Experience team, you'll work in direct proximity to the team's UX researcher and content specialist, translating research-backed interaction patterns and onboarding flows into working, instrumented software within the same sprint cadence as the research that defines what developers need.
This role offers you a unique opportunity to make a meaningful impact on a mission-critical federal platform that aligns with Bixal's mission of delivering innovative, human-centered solutions. At Bixal, we support your professional journey, ensuring your experience reflects our purpose-driven culture and prepares you for future success.
LocationThis role can work remotely from anywhere in the USA. You must be legally authorized to work in the US.Bixal does not provide visa sponsorship.
Compensation:The salary range for this role is $135,000 - $138,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.
Responsibilities:- Build and maintain the self-service developer portal and developer-facing tooling for a federal agency's platform.
- Design and automate cross-platform workflows spanning source control, CI/CD, issue tracking, observability, and collaboration tools to reduce manual developer toil.
- Build reusable automation patterns (APIs, bots, webhooks, event-driven services, IaC, internal tooling) that standardize engineering workflows.
- Integrate identity, access management, provisioning, and compliance controls across SaaS platforms to enable secure self-service.
- Monitor and maintain workflow reliability, including failure detection, retry strategies, and audit logging.
- Translate research-backed interaction patterns and onboarding flows into working, instrumented software.
- Deliver platform improvements that measurably improve developer experience (reduced setup time, faster deployment cycles, improved release confidence).
- Collaborate closely with the UX and documentation specialists on the team.
- Other relevant duties as qualified and trained to perform.
Qualifications:- Bachelor's degree and at least 8 years of related experience, or an equivalent combination of education and experience.
- Demonstrated hands-on experience designing and automating cross-platform workflows spanning source control, CI/CD pipelines, issue tracking, observability, and collaboration tools.
- Proven ability to build reusable automation patterns (APIs, bots, webhooks, event-driven services, IaC, internal tooling).
- Experience integrating identity, access management, provisioning, and compliance controls across SaaS platforms for secure self-service.
- Strong capability in monitoring and maintaining workflow reliability, including failure detection, retry strategies, and audit logging.
- Able to independently deliver platform improvements that measurably improve developer experience while preventing tool sprawl and fragmentation.
- Must be able to obtain and maintain a Tier 4 High Risk Public Trust clearance.
Nice to Have Skills and Experience:- Experience building internal developer portals or platform-as-product tooling.
- Familiarity with GitLab, Jira, Confluence, Datadog, and Figma-integrated toolchains.
- Experience applying human-centered design inputs directly into software delivery.
- Exposure to AI-assisted development tools (e.g., GSA USAi, AWS Bedrock, Microsoft Copilot).
How We Support Our Team:- Flex hours
- 401K with matching incentive
- Parental Leave
- Medical/dental/vision benefits
- Flex Spending Account
- Company provided short-term disability and life insurance
- Commuter benefits
- Paid Time Off (PTO)
- 11 Paid holidays
Department Client Delivery Role Software Engineering Locations Remote within United States Remote status Fully Remote
