First National Bank of Omaha

Sr. Site Reliability Engineer (Omaha, NE)

First National Bank of Omaha$89K — $148K *
Omaha, NE 68104In-Person
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or equivalent experience
  • 5+ years of experience in software development or site reliability
  • Experience with high-availability, mission-critical systems
  • Proficient with monitoring platforms
  • Strong troubleshooting and crisis response capabilities
  • Broad software development skills including scripting and infrastructure as code
  • Familiarity with DORA metrics and DevOps frameworks

Responsibilities

  • Design and implement advanced monitoring frameworks and best practices
  • Collaborate with application teams to enhance observability and prevent incidents
  • Implement optimization strategies to improve system reliability and performance
  • Contribute to the growth of the SRE practice and drive adoption of SRE principles
  • Lead incident response efforts, ensuring rapid resolution of service disruptions
  • Automate manual monitoring and response tasks to streamline operations
  • Establish SLIs/SLOs for critical services and introduce error budget concepts

Benefits

  • Medical, Dental, Vision Insurance
  • 401k with Matching Contributions
  • Time Off Programs
  • Health Savings Account (HSA)/Dependent Care
  • Employee Banking services
  • Growth Opportunities
  • Tuition Assistance
  • Short-Term/Long-Term Disability Insurance
Full Job Description
We are seeking a Senior Site Reliability Engineer to be a key contributor on our team's journey from traditional monitoring and incident response toward true SRE practices. You will keep critical banking infrastructure running while helping to shape how we think about reliability, from incident response and observability to automation and SLOs. You will play an active role in monitoring operations and incident management while helping build capabilities in automation, reliability engineering, and proactive system optimization for our critical banking infrastructure and services. Real Ownership. Real Stakes. If you are a hands on engineer who wants impact beyond the ticket queue, we want to talk! About This Role: Job Specific Accountabilities: Sr. Site Reliability Engineer: • Design and implement advanced monitoring frameworks, contribute to monitoring best practices, and collaborate with teammates to leverage monitoring tools for proactive identification and resolution of issues • Partner with application teams to improve observability and incident prevention • Implement system reliability optimization strategies with the objectives of enhancing system capabilities, ensuring superior performance for our customers, and fostering a culture of continuous innovation/improvement • Actively contribute to the growth and evolution of the Site Reliability Engineering practice at FNBO, evangelizing technical standards and driving adoption of SRE principles • Lead incident response activities, providing technical guidance during high-severity incidents to ensure rapid resolution and minimal service disruption • Identify opportunities to automate manual monitoring and response tasks • Champion infrastructure-as-code and automation initiatives where applicable • Drive toil reduction initiatives through automation and process improvement • Serve as a key participant in post-incident reviews and drive implementation of corrective actions • Analyze system performance trends and capacity utilization, identifying opportunities for improvement • Support 24/7 monitoring operations for critical banking systems and applications • Optimize alerting strategies to reduce noise and improve mean time to detection • Maintain and enhance monitoring dashboards and reporting capabilities • Evaluate complex changes and establishing risk mitigation strategies • Foster operational knowledge sharing and documentation of tribal knowledge • Begin establishing SLIs/SLOs for critical services in partnership with product teams • Introduce error budget concepts and reliability metrics and facilitate reliability/velocity trade-off discussions The Ideal Candidate for This Role: Minimum Qualifications: • Bachelor's degree in Computer Science, Engineering, or related field or equivalent experience • 5+ years of experience in software development or site reliability • Experience working on high-availability, mission-critical systems • Proficient with monitoring platforms • Strong troubleshooting and crisis response capabilities • Broad software development capabilities from scripting to application development to infrastructure as code • Familiarity with DORA metrics and DevOps measurement frameworks • Understanding of network protocols, databases, and system architecture • Understanding of deployment pipeline reliability and release engineering practices • Strong communication skills for cross-team coordination Compensation: Compensation range (base pay): $89,828.00-$148,215.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment: Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: • Medical, Dental, Vision Insurance • 401k, With Matching Contributions • Time Off Programs • Health Savings Account (HSA)/Dependent Care • Employee Banking • Growth Opportunities • Tuition Assistance • Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. For additional information regarding compensation and benefits, e-mail FNBO at [redacted]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

About First National Bank of Omaha

First National Bank of Omaha is a subsidiary of First National of Nebraska, a multi-state holding company headquartered in Omaha, Nebraska. The bank offers a range of financial products and services, including personal and business banking, wealth management, and credit cards. First National Bank of Omaha is committed to providing its customers with exceptional service and innovative solutions to meet their financial needs. The bank is also committed to giving back to the communities it serves, and has a long history of supporting local organizations and initiatives.
Learn more about First National Bank of Omaha
Size
5,000 employees
Industry

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