About The Job: We're hiring a Senior Salesforce Administrator to own and evolve the technical backbone that connects Sales, Marketing, and Customer Success. Our environment is genuinely complex: Salesforce CPQ driving quote-to-cash, NetSuite and NetSuite SuiteBilling handling billing and financials, and MuleSoft integrating it all together. This isn't a "keep the lights on" admin role. We need a builder who can operate at expert level across a multi-system architecture, untangle complex data flows, and deliver solutions fast without sacrificing precision.
What you will be doing: - Serve as a subject matter expert and primary administrator for Salesforce.com and Salesforce CPQ, including configuration, workflow/flow automation, page layouts, security model, and release management
- Own and optimize the integration layer between Salesforce, NetSuite, NetSuite SuiteBilling, and MuleSoft, ensuring data integrity across the full quote-to-cash lifecycle
- Partner directly with Sales, Marketing, and Customer Success leaders to translate evolving business requirements into scalable, well-architected solutions, not just tickets closed
- Design and maintain reporting and dashboards that give leadership accurate, timely visibility into pipeline, bookings, renewals, and customer health
- Troubleshoot and resolve complex data flow issues across systems, identifying root cause rather than applying point fixes
- Manage the CPQ product catalog, pricing rules, quote templates, and approval workflows as products and packaging evolve
- Proactively identify technical debt, process inefficiencies, and automation opportunities across the revenue systems stack
- Maintain rigorous documentation, data governance, and change management discipline across a high-change environment
- Evaluate and implement new AppExchange products, integrations, or platform capabilities as the business scales
- Support quarterly and annual planning cycles (territory, quota, comp) from a systems configuration standpoint
Required Skills & Abilities: - 5+ years of hands-on Salesforce administration experience, including Salesforce CPQ (required); Salesforce Administrator certification required, Advanced Administrator or CPQ Specialist certification strongly preferred
- Proven experience integrating Salesforce with financial/ERP platforms; direct experience with NetSuite and/or NetSuite SuiteBilling is a strong plus
- Experience working with or administering MuleSoft or a comparable middleware/integration platform
- A demonstrated track record operating in a highly complex, multi-system environment with intricate data flows, not just single-system administration
- Strong quote-to-cash and order-to-cash process knowledge, including how CPQ, billing, and revenue recognition intersect
- Exceptional attention to detail paired with the ability to move quickly. You catch the edge case and still ship on time
- A consultative, partnership-driven approach with cross-functional stakeholders. You can push back on a bad requirement and propose a better one
- Comfort operating in ambiguity, with business requirements that shift as the company scales
- Excellent written and verbal communication skills, with the ability to explain technical tradeoffs to non-technical executives
- SaaS/B2B software company experience strongly preferred
Perks and Benefits: - Competitive salary
- 401(k) with Company match
- Medical/Dental/ Vision, STD/LTD, Life Insurance
- Company-paid holidays, sick pay & Flexible Time Off
- Hybrid/Remote Work
Salary Range$110,000-$130,000 DOE
