Cengage Learning

Sr Sales Revenue Ops Analyst (Remote)

Cengage Learning$77K — $100K *
US-Anywhere
+ 2 other locationsRemote
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in business administration, data analysis, or related field, or equivalent experience.
  • 3-7 years in sales analysis, business intelligence, or a related role.
  • Proficient in Excel, CRM platforms, Gong, SQL, and data visualization tools like PBI.
  • Strong analytical skills to interpret and analyze complex data.
  • Familiar with AI tools, automation platforms, and generative AI applications.
  • Excellent communication and data storytelling skills to influence decision-making.
  • Ability to manage multiple projects and meet deadlines.

Responsibilities

  • Analyze sales data to identify trends and opportunities for informed decision-making.
  • Conduct in-depth market research to align sales strategies with customer needs.
  • Develop and maintain dashboards to monitor sales performance and metrics.
  • Utilize AI tools for enhancing lead scoring and customer insights.
  • Support sales teams by providing access to key performance indicators.
  • Document operational processes and methodologies for analytics collaboration.
  • Collaborate across departments to align data definitions and sales initiatives.
  • Deliver actionable insights by translating complex data into clear narratives.

Benefits

  • Comprehensive Total Rewards package to support employees.
  • Participation in the company’s discretionary incentive bonus program.
  • Opportunity for individual performance-based bonuses.
Full Job Description
Cengage is seeking a sales analyst to organize sales data and provide dashboards and scorecards to the global sales team to enable data-based decisions and improve overall sales performance. This role requires strong analytical skills, exceptional communication skills, and the ability to collaborate with cross-functional teams, including marketing teams, finance, and sales. The ideal candidate will be proficient in tools like Excel, SFDC Analytics Studio, Chat GPT, PBI, and collaborate with team members to identify market trends, monitor sales performance, and provide actionable recommendations for sales planning. You will partner closely with Sales Leadership, Finance, and Analytics teams to translate sales data into actionable strategies and continuously optimize dashboards based on performance insights. What You'll Do Here: - Analyzing sales data. Reviewing and interpreting sophisticated data sets to identify trends, opportunities, and patterns that inform decision-making processes. - Evaluating market trends. Conducts in-depth market research and analysis to ensure sales strategies align with evolving customer needs and market conditions. - Developing sales reports. Develop, build, and maintain dashboards and reporting frameworks using PBI and Excel to monitor important metrics, sales performance, pipeline health, quota attainment, and productivity metrics. - Employing AI and automation tools to improve lead scoring, pipeline analysis, and customer insights. - Supporting the sales team. Enable GTM collaboration on account and product strategies. Improve execution by growing both seller confidence and time spent selling. Support sales goal attainment by providing access to leading and lagging indicators. - Document operational processes, AI use cases, and reporting methodologies, in partnership with enterprise data analytics team. - Collaborating with team members. Work with stakeholders across departments to align sales initiatives, data definitions, and analytical methodologies with broader organizational objectives. - Providing actionable insights. Deliver data-driven insights by translating complex data into clear, compelling stories that highlight key performance drivers, business implications, and actionable recommendations to improve sales performance and drive business growth. Skills You'll Need Here: - Education: Bachelor’s degree in business administration, data analysis, or related field, or equivalent experience. - Experience: 3-7 years of experience in sales analysis, business intelligence, or a related role. - Technical skill:. Proficiency in Excel, CRM platforms, Gong, SQL, and data visualization tools like PBI. - Analytical skills: Strong ability to interpret and analyze complex data. - Familiarity with AI tools, automation platforms, and generative AI applications. - Communication skills: Strong communication and data‑storytelling skills, including the ability to distill complex analyses into concise, executive‑ready narratives that influence decision‑making. - Problem-solving: Adept at identifying issues and recommending effective solutions. - Time management: Ability to handle multiple projects and meet deadlines. - Certifications: Certifications in data analysis or CRM platforms are a plus. About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position,  you will be eligible to participate in the company’s discretionary incentive bonus program.  This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.   10% Annual: Individual Target$77,100.00 - $100,200.00 USD

About Cengage Learning

Cengage is an American educational content, technology, and services company for the higher education, K-12, professional, and library markets. It operates in more than 20 countries around the world. The company provides print and digital textbooks, instructor supplements, online reference databases, distance learning courses, test preparation materials, corporate training courses, career assessment tools, and other educational materials. Cengage was founded in 2007 as a merger between Thomson Learning and Gale. In 2018, the company filed for bankruptcy and emerged with a new ownership structure. Cengage has approximately 5,000 employees and generates over $1.5 billion in annual revenue.
Learn more about Cengage Learning
Size
5,000 employees
Industry
Founded
1994

Similar Jobs

More Jobs at Cengage Learning

More Business Services Jobs

Find similar Sr Sales Revenue Ops Analyst (Remote) jobs: