- Own a portfolio of mid-market accounts; serve as the primary contact responsible for day-to-day client engagement, retention, and renewal
- Build and maintain relationships with key stakeholders and decision-makers; maintain regular touchpoints and active engagement across the contract lifecycle
- Develop and execute account plans with a focus on retention, optimization, and incremental growth; participate in QBRs and account review cycles
- Manage a rolling renewal pipeline with 90-day forecast visibility; surface at-risk accounts early and coordinate with support and consulting as needed
- Identify and progress cross-sell and upsell opportunities within the account base; partner with overlay resources to advance complex opportunities
- Pursue net-new business opportunities within the assigned territory; retention and expansion are the primary focus, but this role is expected to develop new logo pipeline and close net-new deals where opportunities arise
- Maintain accurate opportunity, activity, and forecast data in CRM; deliver timely and transparent reporting to sales management
- Travel to client sites to support relationship development, account reviews, and renewal conversations
- Develop working knowledge of Veradigm's product and service portfolio and the healthcare market context relevant to assigned accounts
KPIs: Net Revenue Retention • Gross Renewal Rate • Expansion Revenue • New Logo ACV • Quota Attainment % • NPS
Compensation Range:$81,000-$107,650
Compensation for this job is subject to market conditions, geographic considerations, the candidate's unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates' unique contributions and support their professional growth.
Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Visa Sponsorship is not offered for this position.
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