Essential Duties & Responsibilities:

Proposal Strategy & Strategic Alignment

• Lead the development of strategic, high-quality RFP/RFIresponses from intake through submission, ensuring alignment to client needs and evaluation criteria

• Define and embed win themes, key messaging, and competitive positioning into each proposal in partnership with Sales to strengthen Workforce Edge9s differentiation in priority opportunities

• Guide contributors and SMEs to deliver clear, relevant, and compelling content, elevating overall response quality

• Serve as a strategic partner to Sales, Marketing, Product, and Client Services to ensure consistent positioning across all materials

• Partner with the Project Manager to ensure strategic priorities are reflected in execution whilemaintainingfocus on content quality and deal alignment

• Capture insights from proposals to inform ongoing improvements in messaging, positioning, and future deal strategy

Strategic Opportunity Support

• Partner with Sales toidentifyand track upcoming RFPs and strategic opportunities across target markets,leveragingclient relationships, partner channels, and industry networks

• Monitor industry signals, procurement activity, and competitive trends to surface insights that inform earlier engagement

Scalability & Continuous Improvement

• Track proposal outcomes and develop insights to improve future responses

• Identifyopportunities to strengthen:

• Messaging and positioning

• Content reuse and efficiency

• Overall proposal effectiveness

• Leverage tools and emerging technologies, includingAIwhereappropriate, to enhance content development and knowledge management

Job Skills:

• Strong proposal management and project coordination skills

• Ability to translate complex solutions into clear, compelling written content

• Understanding of sales processes and competitive positioning

• Strong attention to detail with the ability to ensure accuracy and completeness

• Excellent organizational skills with the ability to manage multiple deadlines

• Effective cross-functional collaboration and stakeholder management

• Familiarity with proposal tools and content management systems

• Comfortleveragingtools and technology to improve efficiency and scalability

Work Experience:

• Minimum of 5 years of experience in RFP/proposal management or a related field (workforce education, benefits brokerage, talent acquisition, SaaS, or healthcarehighlypreferred)

• Experience managing end-to-end proposal processes in a cross-functional environment

• Exposure to or experience supporting deal strategy, sales processes, or early-stage opportunity engagement preferred

• Experience building or improving proposal processes, tools, or content libraries

Education:

• Bachelor9s degreerequired; advanced degree preferred. Equivalent experience will also be considered in lieu of formal education.

Certificates,licensesand registrations:

• Relevant certifications in proposal management or project management are a plus but notrequired.

Other:

• Must be able to travel occasionally should a business need arise. For mostrolestravel would not be common. Travel may involve planes,carormetro.In accordance withADA policies, reasonableaccommodationsregardingtravel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 60%) or Capella Core Faculty (5 60%).

• Ability to work onsite in Corporate or Campus location (in a typical office environment) may berequiredbased on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.

• If offsite or hybrid role, must have access to work insettingwhich enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.

• Faculty and Federal Work Study roles require access to work insettingwhich enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.

• This role may requirelifting,howeverreasonableaccommodationswill be providedin accordance withour ADA policies.

• Must be able to meet critical thinking andproblem solvingaspects aligned to job duties, as well as effectively communicating with co-workers.

• Must be able to work more than40 hoursper week when business needs warrant.Accommodationsrelated to schedule may be considered.

• Able to access information using a computer.

• Other essential functions and marginal job functions are subject to modification.