CBRE Group, Inc

Sr Quality & Compliance Manager- North America

CBRE Group, Inc$130K — $158K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred; 5-8 years of relevant experience or equivalent education and experience.
  • Experience with Quality Systems, including eQMS & DMS Incident Escalation Systems.
  • Leadership experience in hiring, training, coaching, and evaluating performance.
  • Strong ability to communicate sensitive and complex information effectively.
  • Leadership skills to motivate and align teams with operational targets.
  • Proficient in Microsoft Office, especially Word, Excel, and Outlook.
  • Exceptional organizational skills and inquisitive mindset.

Responsibilities

  • Supervise the quality assurance and control team and conduct performance evaluations and coaching.
  • Manage daily team activities, including scheduling and task assignments.
  • Set and track department deadlines while mentoring staff as needed.
  • Execute compliance programs and participate in continuous improvement efforts.
  • Create initiatives to improve communication on compliance status to stakeholders.
  • Evaluate success of quality-of-service initiatives and manage audits as primary quality representative.
  • Lead inspection readiness programs and address quality compliance issues during client meetings.

Benefits

  • Opportunity for career advancement within a leading global company.
  • Engagement with high-profile clients that enhances professional reputation.
  • Involvement in continuous improvement projects that contribute to personal development.
  • Collaborative work environment fostering teamwork and staff development.
Full Job Description
About the Role:

As a CBRE Quality and Compliance Sr. Manager, you will be responsible for supervising the team that supports quality assurance and quality control deliverables for large and high-profile clients.

This is a role that will require you to be commutable to client sites located in PA and NJ (Raritan, NJ area) and travel is up to 20%.

What You'll Do:
  • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
  • Set and track staff and department deadlines. Mentor and coach as needed.
  • Execute both company and confidential client compliance programs and participate in continuous improvement objectives.
  • Create initiatives and communicate issues across the functional areas. Report compliance status to key stakeholders and sr. management regularly.
  • Manage the execution and evaluate the success of the quality-of-service initiatives for non-regulated services.
  • Report Compliance (among other quality and business metrics) status to the client during review meetings; appropriately escalates and notifies CBRE and client management of quality and compliance issues.
  • Oversee the inspection readiness program for the site. Manage audits as well as serve as the primary quality representative for operations.
  • Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
  • Identify and solve technical and operational problems of complexity.
  • Understand and recognize the broader impact across the department.
  • Improve and change existing methods, processes, and standards within job discipline.

What You'll Need:
  • Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Quality Systems experience with eQMS & DMS Incident Escalation Systems & Processes
  • Prior leadership and development experience along with hiring, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
  • Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills and an advanced inquisitive mindset.

Disclaimer:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training and experience. The compensation range is about $130,000 to $158,000 annual base salary plus 10% target bonus based on experience. The compensation offered to a successful candidate will depend on the candidate's skills, qualifications and experience.

About CBRE Group, Inc

CBRE is a vertically integrated global commercial real estate services and investment firm. The company was established in 1992 and is headquartered in Chicago, Illinois, United States.

CBRE Group, Inc Careers

Join the world-class team at CBRE Group, Inc, the global leader in real estate services and investment. At CBRE, we are committed to fostering a culture of innovation, diversity, and professional growth. Our team is composed of industry-leading experts who are passionate about shaping the future of real estate.

Work You’ll Do

At CBRE, you will have the opportunity to engage in transformative projects that reshape the landscape of modern real estate. Our professionals lead with expertise and a deep understanding of industry needs, making CBRE the epitome of excellence in the real estate sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a significant impact in the real estate industry, CBRE offers a range of job opportunities and internships that will harness your skills and expand your horizons. From positions in management to roles in research and analytics, your perfect job awaits.

Innovate and Lead

Join a team where innovation and leadership go hand in hand. CBRE empowers its employees to take the lead on projects, encouraging a culture of leadership that permeates every level of the company. With CBRE, you can transform your career trajectory through meaningful work that drives the real estate market forward.

Professional Growth and Development

CBRE is dedicated to the professional growth of its employees. With comprehensive diversity training and leadership development programs, we ensure that every team member has the resources to succeed. Our commitment to professional development is unmatched, offering continuous learning opportunities and career advancement.

Benefits and Culture

At CBRE, we understand that our employees are our greatest asset. That’s why we offer competitive benefits that support both your professional and personal life. Our inclusive culture champions diversity, encouraging a workplace where every voice is heard and valued.

Networking and Career Advancement

Enhance your career through CBRE’s vast networking opportunities. Connect with industry leaders, participate in global conferences, and engage in groundbreaking projects. Our robust networking channels foster connections that lead to dynamic career opportunities and lasting professional relationships.

Join Our Team

Ready to advance your career at CBRE Group, Inc? Explore our current job openings and find out how your skills and interests align with our needs. We are always on the lookout for passionate, creative, and solution-driven team players.

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Apply Now

Start your journey with CBRE today. Submit your resume, prepare for your interview, and get ready to join a company where your career will flourish. Let’s build a better future together.

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Learn more about CBRE Group, Inc
Size
105,000 employees
Market Cap
$23.8 billion
Industry
Net Income
$751.9 million
Founded
1906
5 Year Trend
+9.8%
Revenue
$23.8 billion
NASDAQ

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