Creative Information Technology

Sr Program Manager - Washington, DC

Creative Information Technology$100K — $140K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of professional experience with 5+ years leading enterprise Agile transformations
  • 5+ years of hands-on experience coaching teams
  • 3+ years of effective project/program management or systems engineering experience managing complex initiatives
  • Deep expertise in multiple Agile frameworks (Scrum, Kanban, SAFe) with adaptable practices
  • Demonstrated ability to define and implement Agile maturity models and assessment frameworks
  • Strategic thinker with a track record of evolving Agile practices and driving organizational change
  • Excellent stakeholder management skills with the ability to engage and influence senior leadership

Responsibilities

  • Lead strategic direction and operational execution of Agile transformation program
  • Drive team maturity progression through assessment frameworks and coaching plans
  • Establish performance standards for Agile Coaches and monitor coaching quality
  • Ensure consistent application of the Agile playbook across all teams
  • Drive business value realization through alignment of team outputs and program objectives
  • Build sustainable program governance with documented processes and risk management
  • Shape program strategy by assessing effectiveness and piloting innovative practices

Benefits

  • Opportunities for professional development and certification advancement
  • Flexible work arrangements that encourage work-life balance
  • Collaborative work environment with a focus on innovation
  • Potential for advancement within a growing organization
  • Engagement with stakeholders across various levels of the organization
Full Job Description
Sr Program Manager - Washington, DC

Roles & Responsibilities:

The Agile Program Manager is responsible for leading the strategic direction and operational execution of our Agile transformation program. This senior role will be responsible for driving team maturity, ensuring Agile resource effectiveness, maintaining playbook consistency, and achieving measurable business value across multiple teams, with planned expansion. The person will work closely with the manager of the Transformation Office, program sponsors, and business stakeholders to build a sustainable, data-driven Agile program that adapts to our organizational culture while maintaining rigor and consistency. This is a strategic role requiring someone who can both operate and innovate-executing day-to-day program management while shaping the future direction of our Agile practices.

The candidate must have direct experience leading agile transformations in either the federal or private space.

  • Establish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders
  • Drive team maturity progression by implementing and maintaining assessment frameworks, ensuring Agile Coaches create and execute coaching plans, measuring advancement, and recommending maturity models and metrics beyond velocity/throughput
  • Ensure Agile resource effectiveness by establishing performance standards for Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance
  • Ensure consistent application of the Agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in Agile practices.
  • Drive business value realization by ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives
  • Build sustainable program governance through documented processes, stakeholder engagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success
  • Shape program strategy by continuously assessing program effectiveness, piloting innovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity

Minimum Qualification
  • 10+ years of professional experience with at least 5+ years leading enterprise Agile transformations
  • At least 5+ years of hands-on experience and proven track record of coaching teams
  • At least 3+ years of experience of effective project/program management or systems engineering experience demonstrating ability to manage complex initiatives
  • Deep expertise in multiple Agile frameworks (Scrum, Kanban, SAFe, or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence
  • Demonstrated ability to define and implement Agile maturity models and assessment frameworks
  • Strategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change
  • Excellent stakeholder management skills with ability to engage and influence senior leadership, sponsors, and business stakeholders
  • Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management
  • Strong conflict resolution and problem-solving skills for addressing team dynamics and resource challenges
  • Excellent communication skills including status reporting, presentations, and facilitation
  • Bachelor's degree in relevant field; advanced degree preferred
  • Industry leading Agile practitioner certifications such as Certified Scrum Master, Certified
  • Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc.
  • Government or highly regulated industry experience preferred


Personnel Qualifications
  • At least seven (7) years of experience as a program manager or program consultant.
  • PMI Certification and/or Agile program management certification preferred.

About Creative Information Technology

Creative Information Technology is a software development company that specializes in custom software development, web development, and mobile app development. The company was founded in 1998 and is headquartered in Wilmington, Delaware. Creative Information Technology's clients include small and medium-sized businesses across a range of industries.
Learn more about Creative Information Technology
Size
100 employees
Industry
Founded
1998

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