Sr. Product Manager, Ting Data Products

Whisker Labs

$120K — $150K *
US-AnywhereRemote in United States
Energy & Utilities
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product management experience, primarily in B2B.
  • 3+ years building data products including APIs and structured datasets.
  • Strong grasp of third-party data consumption needs by teams.
  • Preferred engineering background with familiarity in API and pipeline architecture.
  • Willingness to delve deeply into electrical telemetry and grid operations.

Responsibilities

  • Set the vision and strategic direction for Ting Data Products.
  • Become the expert on grid data needs and gather customer insights.
  • Define a focused set of data products and their integration methods.
  • Create and execute the product roadmap with high-quality customer experience.
  • Influence go-to-market strategies for sales and customer engagement.
  • Establish scalable practices for roadmap and product release management.
  • Utilize AI tools effectively for research, prototyping, and analysis.

Benefits

  • Opportunity to work with groundbreaking technology shaping a new category.
  • Commitment to revolutionizing fire prevention and community safety.
  • Exceptional professional development opportunities due to fast-paced growth.
  • Comprehensive benefits package offered.
Full Job Description
About the Role

We are hiring a Senior Product Manager to build Ting Data Products into a scaled product line. You will act as the product lead for this new solution - owning strategy, roadmap, customer relationships, GTM influence, and the data products themselves.

This role sits at the intersection of technical work (data pipelines, APIs, data product design) and customer work - understanding utility operations, engineering, and planning teams clearly enough to know what they need. You'll design solutions that scale: APIs, data integrations, files, and visualizations

What You'll Own

  • Vision and strategy. Set the North Star direction for Ting Data Products and the strategy to realize the vision in concert with company leadership.
  • The customer. Be the in-house expert on grid data needs - what grid teams use today and what they would use if they could get it. Run discovery, build durable feedback loops, and translate insight into the product roadmap.
  • The product. Define a focused set of data products - APIs, files, dashboards, alerts - built on common foundations that serve many customers. Decide what to build, what to package, and how customers will integrate.
  • Roadmap definition and delivery. Define and ship the roadmap to make progress towards the vision. Partner with design and engineering to shape the scope of each release and ensure a high-quality customer experience. Measure customer and business impact after each release.
  • Go-to-market influence. Shape positioning, messaging, pricing and packaging, sales enablement, and launch plans. Be the product's authority in sales conversations and customer demos.
  • Scalable product practice. Build the roadmapping, prioritization, and release-planning practices this product line needs as it scales.
  • AI-native operating. Use modern AI tools fluently across research, prototyping, writing, and analysis - at the pace senior PMs are now expected to work.


What We're Looking For

Technical depth

  • 8+ years of product management experience, primarily in B2B.
  • 3+ years building data products - APIs, real-time feeds, structured datasets, or other customer-facing data offerings.
  • Strong understanding of how data buyers consume third-party data - what teams need from a data product they can rely on day-to-day.
  • Engineering background strongly preferred - you can sketch an API, reason about pipeline tradeoffs, and hold your own in architecture conversations.
  • An appetite to go deep on the underlying domain: electrical telemetry and grid operations.

Business acumen

  • Excellent communication, presentation skills, and executive presence.
  • Comfortable carrying both technical and business conversations in customer settings, from utility engineers to utility VPs.
  • Track record of translating ambiguous customer needs into repeatable product requirements that serve multiple buyers.
  • Strong instinct for pricing, packaging, and what makes a B2B data product commercially viable.

Operating style

  • 3+ years in a growth-stage startup environment - you're at home with ambiguity, pace, and the swings of building something new.
  • AI-native operator. You can name the specific AI tools and workflows you use day-to-day and explain how they've changed what you produce and how fast.
  • A natural bridge between engineers and business stakeholders.
  • Process-minded in a builder's way: lightweight processes that scale with the team, not for their own sake.


Nice to Haves

  • Experience building data products from sensor or hardware-generated data.
  • Experience with electric utilities or other institutional buyers of grid or infrastructure data.
  • Familiarity with utility operations, distribution engineering, or grid planning workflows.


Why Join Us?

By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you'll love Whisker Labs.

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