What you'll do

As a Senior Product Manager for Platform UI, you will own the roadmap and execution for the user experience across Kentik's platform. You will work at the intersection of product, design, and engineering to create a unified, high-quality experience that enables network professionals to move seamlessly across products and workflows.

In this role, you will:

• Own and drive the product roadmap for platform UI, balancing user experience improvements, cross-product consistency, and feature delivery
• Define and evolve a coherent information architecture, navigation model, and interaction patterns across the platform
• Partner closely with platform and backend product teams to align on shared data models, APIs, and platform primitives that power the UI
• Translate customer research, product usage data, and domain expertise into clear product requirements and prioritized work
• Identify UX inconsistencies, redundant patterns, and fragmentation across products, and drive alignment toward a unified experience
• Work closely with design to ensure high-quality, usable, and scalable user experiences
• Engage regularly with customers including network engineers, NetOps teams, and SREs to validate direction and uncover unmet needs
• Define success metrics for platform UI initiatives and measure impact post-launch
• Support cross-product decisions that impact the overall user experience across Kentik
• Identify opportunities to integrate AI-driven capabilities such as intelligent alerting, natural language interfaces, and contextual recommendations into the UI

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don't match all of the qualifications, your skills and experience could be valuable in this role!

• 6+ years of product management experience, ideally in infrastructure, networking, or observability domains
• Experience owning UI, UX, or platform experience initiatives across multi-product systems
• Strong UX and product design sensibility, with the ability to partner deeply with design and articulate clear user experience principles
• Experience working in complex product environments with multiple teams, products, and legacy considerations
• Ability to drive alignment across engineering, design, and product teams without direct authority
• Strong communication and stakeholder management skills
• Comfort operating in ambiguous environments and making well-reasoned decisions with incomplete information
• Familiarity with networking fundamentals and infrastructure concepts

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• We also use some JS and Python for tooling/scripting
• In addition to our own database, we use Postgres, Kafka, Mysql, and Redis
• Internal and public APIs expose both rest/json and gRPC endpoints
• Haproxy, Envoy for API traffic routing and balancing
• Github for source control, PRs, issues
• Jenkins for automated builds

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We're very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $190,000- $225,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

Come work with us

The true meaning of Kentik is visibility. We're committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik.

We don't look for individuals who fit the culture, but those who will continue to add to the culture.We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.

Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to [redacted].

Come as you are!You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you'll take on, we're sure you'll enjoy joining the Kentik team.

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