Circle K Corporation

Sr. Product Manager

Circle K Corporation • $100K — $130K *
Charlotte, NC 28269In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of product management experience with complex, high-scale platforms.
  • Strong experience with POS systems and transaction processes in retail environments.
  • Proven ability to build or modernize platforms in enterprise settings.
  • Experience managing multi-region or global product initiatives.
  • Technical knowledge of POS architecture, payments, and backend integrations.
  • Skill in stakeholder alignment within matrixed organizations.
  • Bachelor's degree in Business, Engineering, or Computer Science.

Responsibilities

  • Define the long-term vision for the checkout and POS ecosystem.
  • Develop a comprehensive roadmap for in-store and self-checkout solutions.
  • Lead the transition to a flexible, API-driven POS platform.
  • Manage the full lifecycle of the POS platform from conception to optimization.
  • Oversee essential capabilities like transactions, payments, and loyalty integration.
  • Ensure performance and scalability for high-volume retail operations across regions.
  • Collaborate with regional teams for effective rollout strategies and training.

Benefits

  • Opportunity to lead a transformative global product strategy.
  • Engage in a greenfield project with significant autonomy.
  • Be part of a cross-functional leadership team with diverse expertise.
  • Champion customer-centric and efficient service design.
  • Collaborate with international teams, enhancing global market experience.
  • Contribute to modernizing a key component of retail technology.
Full Job Description
What You'll Do

As Senior Product Manager for Global Checkout & POS, you will own the vision, strategy, and delivery of Circle K's next-generation checkout platform across regions.

Product Strategy & Vision
  • Define and articulate the long-term vision for Circle K's checkout and POS ecosystem - enabling fast, seamless, integrated transaction experiences across all markets.
  • Develop a multi-year roadmap covering in-store checkout, assisted checkout, self-checkout, and emerging checkout models.
  • Lead the evolution from legacy systems to a flexible, API-driven, globally scalable POS platform.
  • Translate business priorities - speed of service, basket size, loyalty engagement, payment innovation - into clear product strategies.


End-to-End Product Ownership
  • Own the full lifecycle of the POS and checkout platform, from discovery and architecture through delivery, rollout, and continuous optimization.
  • Lead the design and delivery of core capabilities, including:
  • Transaction processing & orchestration
  • Payments: card, mobile wallets, and emerging methods
  • Loyalty identification and redemption
  • Promotions, pricing, and merchandising integration
  • Basket building & upsell flows
  • Receipt and post-transaction experiences
  • Ensure scalability, resilience, and performance for high-volume, real-time retail environments across regions.
  • Define and track key KPIs including transaction speed, wait time, uptime, tender mix, loyalty attach, and conversion.


Global Platform & Rollout Leadership
  • Partner with operations to drive a multi-region rollout strategy, balancing global standardization with regional flexibility.
  • Partner with regional teams to pilot, iterate, and scale the platform across diverse store formats and regulatory environments.
  • Lead go-to-market readiness for each launch: operational workflows, store training, and adoption.


Cross-Functional Leadership
  • Serve as the central connector across Global Payments, Loyalty, Merchandising, Retail Media, and Store Operations - ensuring a unified checkout experience.
  • Partner with engineering and architecture teams to define modern POS architecture, integrations, and platform capabilities.
  • Collaborate closely with UX to design intuitive, fast, and reliable experiences for customers and store associates alike.
  • Align stakeholders across business units, driving clarity, prioritization, and execution in a complex, matrixed environment.
  • Lead strategic design thinking sessions to envision future checkout experiences and drive product innovation.


Customer & Store Experience Focus
  • Champion a customer-first and associate-friendly checkout experience, balancing speed, simplicity, and operational efficiency.
  • Lead service design efforts across the end-to-end checkout journey - from basket building through payment and receipt.
  • Incorporate real-world store insights to ensure solutions are optimized for high-throughput retail environments.


What You Bring

Required Qualifications
  • 7+ years of product management experience, including ownership of complex, high-scale platforms or transactional systems.
  • Strong experience with POS systems, checkout flows, or payment ecosystems in retail or similar environments.
  • Proven track record of building or modernizing platforms from the ground up, ideally in enterprise environments.
  • Experience leading multi-region or global product rollouts.
  • Technical fluency across POS architecture, payments, APIs, and integration with backend systems.
  • Demonstrated ability to operate in highly matrixed organizations, aligning multiple stakeholders and driving outcomes.
  • Strong strategic thinking, prioritization, and executive communication skills.
  • Bachelor's degree in Business, Engineering, Computer Science, or a related field.


Preferred Qualifications
  • Experience in convenience retail, grocery, fuel, or high-volume physical retail environments.
  • Familiarity with payment technologies, compliance, and regulatory considerations across regions.
  • Experience with modern cloud-based, composable commerce, or headless POS architectures.
  • Service design or design thinking experience.
  • Advanced degree (MBA or equivalent).


Who You Are

You will thrive in this role if you:
  • Are energized by greenfield opportunities - you love defining a category-level platform from scratch rather than inheriting one.
  • Think globally but execute pragmatically across diverse markets and regulatory environments.
  • Are equally comfortable discussing technical architecture and customer experience design.
  • Obsess over speed, reliability, and simplicity at the moment of transaction.
  • Excel at rallying cross-functional teams around a bold, shared vision.
  • Communicate clearly and influence confidently at every level of the organization.
  • Thrive in ambiguity and bring structure and momentum to complex, evolving problem spaces.


#LI-CQ1

About Circle K Corporation

Circle K is a convenience store chain offering a wide variety of products for people on the go. The company was founded in 1951 in El Paso, Texas and has since grown to become one of the largest convenience store chains in the world. Circle K operates over 16,000 stores in more than 25 countries. The company is known for its friendly service, quality products, and convenient locations. Circle K is committed to providing its customers with a fast and easy shopping experience, and is constantly looking for ways to improve its services and products.
Learn more about Circle K Corporation
Size
130,000 employees
Industry
Retail & Consumer Goods
* Ladders Estimates

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