We are currently seeking a
Sr. Practice Administrator for our Rubino OB/GYN practice in West Orange, NJ.
Essential Functions:- Duties include directing, supervising, and coordinating the overall clinical and business operations
for the Care Center. - Directly oversees 1 Care Center with multiple locations
- Participates in the strategic growth plan for Care Center. Assist in the development and
implementation of long-term business plans and initiatives to enhance the practice's growth and
profitability. - Quality Improvement: Collaborate with clinical staff to develop and implement quality
improvement initiatives, ensuring that the practice delivers high-quality healthcare services and
meets or exceeds industry standards. - Drives achievement of operational KPIs (front end denials, productivity increases, etc.)
- Leverages data (tableau) to support care center decision making.
- Identifies trends and issues related to billing/payor concerns in collaboration with RCM partners,
presents concerns with plans for resolution. - Leads or participates in MSO or regional based initiatives or programs.
- Develops, documents, implements care center workflows to optimize operational efficiencies in
collaboration with MSO supports. - Supervises startup of new programs and revenue streams at the Care Center
- Facilitates ROI on potential revenue opportunities or expansion.
- Oversight for the patient experience, drives improvement and action planning.
- Escalation and management of patient complaints
- Ensures adherence to cash management processes including weekly deposits being completed.
- Manages expenses in accordance with set budgets (clinical and non-clinical), makes
recommendations for saving opportunities - Provides oversight for all spending (office supply, medical supply, etc.)
- Ensures POs are accurate in Coupa.
- Works closely with the marketing team on projects related to the care centers, including oversight
of social media activities, marketing events, care center promotional materials. - Liaison with referring practices.
- Manages compliance with regulatory and state governing bodies in collaboration with MSO
supports (CLIA, OSHA, CDC, DOH) - Oversight of the colleague experience, driving achievement of colleague satisfaction targets.
- Drives the colleague lifecycle (recruitment through separation
- Implements staff recognition programs.
- Performance Management
- Interprets policies, objectives and operational procedures.
- Mentoring of new care center managers and/or managers in training
- Oversees provider support including scheduling, on call scheduling, reimbursement, PTO, etc..
- Provider/physician credentialing
- Coordination with lead physician on care center matters.
- Facilitates any needs that arise with Labor & Delivery or other departments at affiliate hospital.
- Facility maintenance/equipment
- Travel required 20% of the time.
- This role is an on-site position.
Experience and Education- 4-year degree from an accredited college in business, healthcare, or related field.
- 5 plus years of experience managing a high-volume practice, OB/GYN or Fertility specialty,
preferred. - Experience managing a multi-site practice.
- Experience managing 45 plus colleagues including 15 plus providers.
- Knowledge of electronic billing process and medical insurance.
- Experience with electronic health records (EHR) systems and healthcare information technology
(eCw preferred).
Pay or shift range: $120,000 to $140,000
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Full Time Benefits Summary- Full time benefit-eligibility beginning the first of the month after hire
- 401(k) with company match
- Generous PTO offering with additional time off for volunteering
- Choice of multiple medical insurance plans to best meet your needs
- Access to Axia providers at little to no cost through Axia's medical insurance
- Axia-paid life insurance, short term and long term disability
- Free counseling for colleagues and family members, including parents and parents-in-law
- Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
- Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!
