Radial

Sr. Partner Account Manager

Radial$100K — $130K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree and 8+ years of experience in Fintech.
  • Experience in consulting roles focused on revenue growth and optimization.
  • Track record of developing successful end-to-end strategies for revenue generation.
  • Strong analytical skills to assess financial data and market trends.
  • Deep understanding of sales processes and customer lifecycle management.
  • Project management experience with a focus on results-driven initiatives.
  • Exceptional communication skills for influencing C-suite executives.

Responsibilities

  • Manage day-to-day relationships with Strategic Fintech Partners, ensuring alignment on performance and targets.
  • Organize and lead monthly and quarterly governance meetings to evaluate partnership success.
  • Oversee contract management to ensure compliance with obligations under MSA and other agreements.
  • Serve as a subject matter expert, providing insights on marketplace trends and internal strategy development.
  • Collaborate with internal teams to maximize partnership value and revenue opportunities.
  • Achieve targets for new customer adoption and revenue growth in payment services.
  • Analyze partnership performance and propose strategies for improvement.

Benefits

  • Competitive salary positioning in the top 5% of similar companies.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with 100% match up to 4%.
  • 32 days of paid time off including personal and national holidays.
  • 18 weeks of paid parental leave after the first year of employment.
  • 5 days of paid volunteer time each year through Sage Foundation.
  • $5,250 annual tuition reimbursement after the first 6 months of employment.
  • Wellness rewards program offering $600 wellness credit and $360 fitness reimbursement each year.
  • Access to a library of on-demand career development resources.
Full Job Description
Job Title
Sr. Partner Account Manager

Job Description
The Senior Partner Account Manager will drive and lead the growth and development of our largest and most strategic Financial Technology (Fintech) Partners. As a Senior Partner Account Manager, you will establish and maintain C-level, sales, and product relationships with these Fintech Strategic Partners, working with them to drive significant new revenue through customer acquisition in the SMB Market globally (NA, UKI, EU, ZA). You will be responsible for developing activities to identify, develop, and administer strategic Fintech partnerships to achieve key objectives, address unmet market needs, and create significant new revenue streams for the business. Identify and deliver the vision, strategy, commercial arrangements, contractual agreements, and partners for a best-in-class partners' relationship framework to support a growing ecosystem of Strategic Fintech Partnerships that are deeply integrated into the core Sage software offerings. Lead research activities to identify business opportunities, conduct due diligence, and develop plans and strategies to drive current & new relationships. The ideal candidate will be a seasoned strategic partnership account executive with a proven track record of driving significant revenue in the fintech industry. Sage's commitments to the partner are to deliver, as a result of GTM activities, increasing volume whilst enabling Sage to achieve scalable new-customer growth and accelerated revenue growth.

*This is a hybrid role that meets 3 days a week in the office.*

Key Responsibilities
Ongoing Relationship Development - Ongoing day-to-day management of Strategic Fintech Partners that includes communication regarding fintech systems performance, delivery of key product enhancements on the roadmap, planned marketing and demand/lead generation activities, and performance of the operating model. Working with the Partner to ensure performance is aligned with the agreed contractual terms and revenue targets.

Monthly and Quarterly Executive Governance - This is to ensure monthly and quarterly partnership governance meetings are convened and managed as a measure of success.

Contract Management - This is to ensure Sage and the Fintech Partner is delivering against the contractual commitments within the MSA or any other contractual agreements.

Subject Matter Expertise:

Stay informed of current local marketplace trends in Fintech and be the SME for internal Sage
stakeholders. Contribute to the overall vision, strategy, and execution plan. Collaborate with internal teams to maximize the value of partnerships and revenues. Negotiate commercial terms and legal and financial agreements, such as NDAs and MSAs.

Revenue Delivery - Achievement of expected new customer adoption and double-digit growth in payments revenues against targets.

Minimum Qualifications:
• Undergraduate and 8+ years of work experience in Fintech
• Consulting Experience: Experience in a consulting role, ideally focused on revenue growth, business transformation, or operational optimization.
• Proven Track Record: Proven ability to develop end-to-end strategies that drive measurable revenue growth through strategic consulting and effective implementation.
• Analytical Expertise: Strong ability to analyze financial data, market trends, and sales performance to generate actionable insights.
• Strategic Thinking: Ability to develop and execute long-term revenue growth strategies that align with business goals.
• Sales & Marketing Knowledge: Deep understanding of sales processes, marketing strategies, customer lifecycle management, and revenue-generating activities.
• Project Management Skills: Strong project management experience with the ability to handle multiple initiatives simultaneously while driving results.
• Communication Skills: Exceptional verbal and written communication skills with the ability to present findings and strategies and influence C-suite executives and stakeholders.
• Problem Solving: Ability to identify challenges quickly and devise creative, data-backed solutions to drive business performance.

Perks? We have plenty.

- Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably)
- Comprehensive health, dental, and vision coverage
- 401(k) retirement match (100% matching up to 4%)
- 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
- 18 weeks paid parental leave for birth, adoption, or surrogacy offered 1 year after start date
- 5 days paid yearly to volunteer (through Sage Foundation)
- $5,250 tuition reimbursement per calendar year, starting 6 months after hire date
- Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
- Library of on-demand career development options and ongoing training offerings

Function
Product Operations

Country
United States

Office Location
Atlanta;Lawrenceville

Work Place type
Hybrid

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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