Sr. Organizational Development Coordinator

City of Memphis

$64K — $100K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business or Public Administration, Education, Instructional Design, or related field.
  • 7 years of experience in learning and development or candidate assessment/test development.
  • Strong project management skills and experience.
  • Valid driver's license required for the position.
  • Excellent oral and written communication skills.

Responsibilities

  • Plan, develop, and implement employee promotional testing and professional development activities.
  • Coordinate and administer pre-employment testing and new hire orientation.
  • Develop and implement programs like the Urban Fellows Internship program with various coordinators.
  • Create measurement tools such as surveys and testing platforms for learning assessments.
  • Lead special project teams to drive program initiatives.
  • Analyze and compile reports using Microsoft applications for management review.
  • Attend meetings and conferences around the city related to departmental objectives.

Benefits

  • Comprehensive health benefits package.
  • Retirement plan options.
  • Continuous professional development opportunities.
  • Flexible working conditions with potential for remote work.
  • Collaborative team environment with networking opportunities.
Full Job Description
Works under the direction of assigned supervisor in planning, developing, and implementing activities for employee promotional testing and professional development. Coordinates and administers pre-employment testing and new hire orientation. Works with Career Pathways Coordinator and VISTA ((Volunteers in Service to America) Coordinator to implement and develop programs to include the Urban Fellows Internship program. Plans and executes various employee learning and promotional development events. Creates an array of valid, reliable, and systematic measurement tools to include, but not limited to surveys, testing platforms, interviews, focus groups, for all learning and/or testing modalities. Leads special project teams. Coordinates the administration of surveys and other tests through various technologies and platforms. Partners with business leaders to understand needs to support overall business strategy. Creates and compiles various reports by utilizing various Microsoft applications for management to review and analyze. Attends various meetings and conferences by driving throughout the City. Job functions if assigned to the Professional Development team: Creates learning products to evaluate performance gaps. Drives complete life cycle for leadership development offerings from diagnosing (needs assessment) to designing (instructional design) to delivering (facilitation) in a variety of formats. Provides both formal and informal learning and development offerings to all City employees. Job functions if assigned to Assessments team: Coordinates and administers job specific testing instruments such work samples, assessment centers, pre-employment, entry, promotional, skills, physical ability, and personality tests. Manages data to include data collection and analysis, creating test data files and reports, and tracking applicant test data. Creates and/or administers leadership development for promotional testing candidates. Conducts job analysis for testing purposes to identify knowledge, skills, and abilities (KSAs). Responsibilities OTHER FUNCTIONS: 1. Performs additional functions (essential or otherwise) which may be assigned. TYPICAL PHYSICAL DEMANDS: Must have excellent oral and written communication skills. Requires the ability to operate general office equipment, such as a computer, copier, and telephone. Requires the ability to operate a motor vehicle. Involves contact with employees at all levels and various government agency officials. TYPICAL WORKING CONDITIONS: Work is performed in an office environment. May require frequent travel throughout the city for training and testing purposes. Must be able to interact diplomatically with citizens and businesses regarding testing and learning issues and problem resolution. May be exposed to noise, fumes, odors, and all types of weather conditions while inspecting or visiting worksites and/or facility locations. Some evening, weekend, or holiday work may be required. Qualifications Bachelor's degree in Human Resources, Business or Public Administration, Education, Instructional Design or related field and seven (7) years of professional experience in the learning and development field and/or in candidate assessment/test development, test administration, and project management; or any combination of experience and training which enables one to perform the essential job functions. Must possess and maintain a valid driver's license as a condition of continued employment.

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