Lowe’s

Sr. Operations Manager Day

Lowe’s • $101K — $168K *
Plainfield, CT 06374In-Person
Transportation
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain Management or related field, or equivalent experience
  • 3 years of experience in distribution center operations, or 7 years without a degree
  • Leadership experience with direct report responsibility
  • Experience in mentoring and coaching team members
  • Proven ability to lead teams through organizational change
  • Experience managing resources, budgets, and time effectively
  • Proficiency in troubleshooting operational issues

Responsibilities

  • Identify and mitigate safety issues on the floor
  • Enhance safety culture through proactive measures
  • Determine daily workload and manage inventory movements
  • Evaluate and adjust staffing needs based on demand
  • Communicate business objectives to the team
  • Report key performance metrics to upper management
  • Collaborate with cross-functional teams for operational consistency

Benefits

  • Comprehensive health, dental, and vision insurance
  • Paid time off, including vacation and holidays
  • 401(k) retirement plan with company match
  • Education support like tuition assistance and scholarships
  • Maternity, parental leave, and adoption assistance
  • Employee discount programs
  • Employee Assistance Program providing counseling and support
Full Job Description
Schedule:

Day Shift: Monday - Thursday: 6:00am-4:30pm

Your Impact

The Senior Operations Manager (SOM) is primarily responsible for overseeing all of Operations, or the flow of product through the building. This includes supervising a team of Operations Supervisors responsible for monitoring the safe, efficient and effective movement of inventory through the facility. This role analyzes and forecasts production volume and reevaluates resources throughout the day as workflow conditions change to meet store demand. The SOM leads the team to achieve or exceed key performance indicator targets despite these fluctuating demands. The SOM resolves more complex operational issues escalated from his/her team and is responsible for communicating business objectives and daily workload plans to team and senior leadership.

What You Will Do
  • Identifies and resolves any safety issues on the floor and notifies the appropriate party for resolution if necessary; addresses safety issues or trends escalated from Operations Supervisors
  • Completes safety observations and builds a culture of safety in the work environment by driving the message through his/her Operations Supervisors
  • Partners with corporate and the support functions to determine the daily workload (production volume) for the day; ensures that inventory movements in the facility are being monitored appropriately and frequently throughout the day
  • Evaluates staffing needs to meet daily demand; works with the Operations Supervisors to move personnel to meet the daily priorities and inventory flow; monitors regularly and makes adjustments as needed
  • Communicates effectively with Operations Supervisors regarding business objectives, safety issues, current issues, upcoming events and demand for the day
  • Reports on key performance metrics to upper management and Corporate
  • Sets Operations Supervisors up for success; to achieve or exceed key performance indicators, safety, performance and budget targets
  • Collaborates with the other operational shifts to ensure consistent processes and expectations
  • Collaborates cross-functionally with Support Managers and Operational counterparts to ensure their operational shift has proper communication, short and long-term staffing plans, and is meeting the customer's needs
  • Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks
  • Reports on key performance and financial figures to upper management and Corporate
  • Responsible for the Key Operations Performance metrics of the shift
  • Identifies and assists in implementing process improvements or new processes launched from Corporate
  • Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
  • Attracts and hires talented individuals for the team (including Operations Supervisors, seasonal and full time Team Members)
  • Sets goals and communicates clear expectations for associates and provides timely and constructive feedback
  • Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels
  • Provides resources and support to associates as needed
  • Assists Operations Supervisors with any issues that may arise that need the resolution of management
  • Communicates effectively with associates regarding business objectives or current issues
  • Provides associates with meaningful developmental opportunities and prepares them for upward promotion if interested
  • Sponsors and leads associates through change


Minimum Qualifications
  • Bachelor's degree Supply Chain Management, Transportation, Industrial Engineering, Business, or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 3 Years Experience in distribution center operations or related area (or 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities if education requirement not met)
  • Leadership experience with direct report responsibility, including leading salary level direct reports
  • Experience mentoring and coaching others
  • Experience leading a team through change
  • Experience managing resources, time and budgets
  • Experience using troubleshooting processes to resolve problems
  • Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe's supply chain network facility
  • Experience leading others through change


#0NSITE #LI-CSJOBS

Pay Range: $101,100.00 - $168,900.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
  • Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Real Estate & Construction
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ
LOW
* Ladders Estimates

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