About the RoleThe Sr Business Development Manager, Retail Verticals is an individual contributor responsible for driving revenue growth by acquiring, activating, and expanding strategic retail partnerships in our Point-of-Sale business. You will own complex opportunities from market development through commercial close and ongoing growth while helping Happen Bank strengthen its position across priority retail verticals.
What You'll Do- Own and deliver revenue growth across assigned retail verticals
- Develop and executing account acquisition and expansion plans
- Build and manage a qualified pipeline of high-value national and regional retail partners using market data, customer insights, and competitive analysis
- Lead the full business development cycle from prospecting and discovery through solution design, negotiation, contracting, launch, and expansion
- Build trusted relationships with executive and operational decision-makers and structure commercial solutions that create value for partners and Happen Bank
- Partner with Product, Credit, Risk, Legal, Marketing, Finance, and Operations to evaluate opportunities, remove barriers, and deliver strong partner experiences
- Translate market and partner insights into recommendations that improve product positioning, go-to-market execution, and internal workflows
- Maintain disciplined pipeline management, forecasting, and performance reporting using CRM, analytics, and AI-enabled tools where appropriate
- Represent Happen Bank at industry events, associations, and conferences to strengthen relationships and identify emerging growth opportunities
About You- 6+ years of B2B sales or business development experience, including enterprise or national account ownership; and a bachelor's degree or higher, or equivalent combination of education and experience
- Demonstrated success independently owning complex sales cycles and delivering measurable revenue growth
- Ability to develop vertical and account strategies, prioritize high-impact opportunities, and move effectively between planning and hands-on execution
- Strong commercial judgment with experience structuring and negotiating complex, high-value agreements
- Analytical and financially minded, with the ability to use data and market intelligence to make decisions, forecast accurately, and improve performance
- Clear and credible communicator who can influence executives, partners, and cross-functional stakeholders without direct authority
- Sound judgment in regulated environments, with the ability to balance growth opportunities with risk, compliance, and customer experience
- Ownership mindset with a track record of improving workflows, developing repeatable practices, and navigating ambiguity
- You have hands-on experience using AI tools to accelerate your work and improve output quality. You're equally comfortable using them yourself and sharing effective approaches with others, while applying sound judgment and recognizing where human oversight remains essential
Nice to Have- Experience in financial services, fintech, consumer lending, retail finance, point-of-sale financing, or embedded finance
- Established relationships with national retailers, merchant groups, technology platforms, or relevant industry associations
Work Location Remote in Eastern half of U.S.
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role's team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role's success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.
Time Zone Requirements Local hours (PT, MT, CT, ET)
While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements 30-40% national travel, including overnight travel and occasional weekends
- Travel to support team development and partner growth
- Quarterly travel to San Francisco or Lehi, UT office locations
- Travel to national accounts, conferences
- Happen Bank will cover travel-related expenses
Compensation The target base salary range for this position is 117,000-137,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We're creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
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