Essential Job Functions- Act as a Subject Matter Expert (SME) in support of sales and account management to sell and promote Crane Trade Services.
- Assess client needs and compose proposals.
- Track and manage outstanding proposals.
- Assign engagements to staff and monitor progress.
- In coordination with marketing, compose and develop proposal and work product templates, sales collateral, and other literature including case studies and white papers.
- Perform trade consulting services for clients, such as: tariff classification, Export Control Classification Number (ECCN), ad hoc requests, duty drawback, mock compliance audits, ruling requests, licensing determinations, free trade agreement and special trade program qualifications, etc.
- Expected billable utilization is 50% for the position.
- Monitor and manage the utilization, realization and profitability of the staff and organization.
- Review client work product produced by staff for quality and accuracy.
- Review and analyze dynamic trade issues that may affect Crane's clients and develop solutions focused on recovering or mitigating duties, and improve trade compliance.
- Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities.
- Conduct annual performance reviews for all staff within department.
- Address all employee performance problems promptly and directly in accordance with personnel policies of the Company.
- Work collaboratively with colleagues from all departments to accomplish assigned objectives.
- Other duties as assigned.
Physical Requirements- Talking, hearing and using hands to operate computer equipment
- Vision abilities required by this job include close vision and the ability to adjust focus
- Job will require presence at the assigned work location.
Other Skills and Abilities - Must have strong organizational and time management skills.
- The ability to organize and manage multiple priorities.
- Ability to manage own profit center and report on revenue generation, profit and loss
- React actively and proactively to the needs of ever changing client requirements.
- Excellent client service skills and the ability to articulate complex trade issues and government regulations.
- Computer skills:
- Excel, Word, and PowerPoint experience required
- Duty Calc, NetCHB and Integration Point experience preferred
Education and Experience - Bachelor's Degree/Business or related discipline.
- Minimum 7 years experience in customs brokerage, trade compliance or trade consulting.
- Prior experience managing staff.
Certification and Licenses - Licensed U.S. Customs Broker required.
- "Certified U.S. Export Compliance Officer (CUSECO)" preferred.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
