Job DescriptionThe Senior Manager, Global Restaurant Concept Design & Innovation supports the evolution of Pizza Hut's global restaurant formats by partnering closely with Global Design Leadership to advance next-generation asset strategies, format innovation, and operational modernization.
This role plays a critical part in shaping future-ready Pizza Hut environments that enable all-channel growth, improve unit economics, and enhance both guest and team member experiences across diverse worldwide markets. The position operates at the intersection of Design, Development, Operations, and Technology-helping translate brand vision and growth strategy into scalable, testable, and globally adaptable solutions.
ResponsibilitiesKey Responsibilities:Global Asset Strategy & Format Evolution
- Partner with Global Design Leadership to advance next-generation Pizza Hut asset formats, including Fast Casual Delco, Modern Dine In, Express, and emerging hybrid models.
- Contribute to the long-term global asset strategy, balancing brand expression, capital efficiency, and operational performance.
- Own the evolution of flexible, modular design standards that accommodate diverse market needs.
- Drive strategic evolution of footprint optimization, all channel assets, on and off-premise acceleration, and digital-first format opportunities.
Global Test-and-Learn Initiatives
- Manage pilots and structured test programs across international markets in partnership with franchisees and regional teams.
- Develop performance measurement frameworks to assess operational impact, guest experience, and ROI.
- Capture learnings and support readiness for global scaling and playbook development.
- Ensure innovation initiatives align with global brand standards while allowing regional flexibility.
Technology Integration Within Physical Assets
- Partner with Global Digital and IT teams to integrate emerging technologies into restaurant environments (e.g., digital ordering, drive-thru enhancements, kitchen display systems, automation opportunities).
- Support initiatives that enhance omnichannel experiences across carryout, delivery, and sit and stay occasions.
- Evaluate infrastructure requirements to future-proof assets for evolving technology platforms.
Operational & Workflow Innovation
- Collaborate with Global Operations and regional teams to improve kitchen workflow, speed of service, and labor efficiency.
- Identify cost-to-build and cost-to-operate improvement opportunities across markets.
Cross-Functional & Franchise Partnership
- Develop business cases and executive-ready materials to support innovation recommendations.
- Manage external vendors, consultants, and prototype partners as needed.
- Foster alignment across a highly matrixed, global organization.
QualificationsQualifications:Experience- 12+ years of experience in restaurant innovation, asset development, operations, design strategy, or related field.
- Experience supporting multi-unit or international format development initiatives.
- Familiarity with franchise business models and global brand systems preferred.
- Exposure to digital and technology-enabled solutions within retail or restaurant environments.
Education- Bachelor's degree in Business, Engineering, Design, Architecture, Operations, or related discipline.
- MBA or advanced degree is a plus.
Salary Range: $142,500 to $150,840 annually + bonus eligibility.
This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors. 
