Department

Patient Access_Corp
Job Summary

This leader has operational accountability and oversight and manages the daily activities of Patient Access Front End operations. In this role, the leader sets the tone and models positive leadership behavior while ensuring teamwork tasks, projects, and responsibilities are completed successfully in support of departmental and organizational goals.

The ideal candidate will be able to travel locally between offsite locations and have experience overseeing multiple departments within Patient Access. Areas of Registration oversite may include Emergency Department, Outpatient Services, Cardiac Cath, Surgery, and related areas. Preference will be given to candidates with affiliations or certifications through HFMA and/or NAHAM. Strong EPIC experience is highly preferred, specifically with EPIC Prelude, Cadance and MyChart.

Compensation: Competitive salary and comprehensive benefits package, including eligibility for an annual performance-based incentive bonus. Bonus payouts are determined by the achievement of individual, departmental, and organizational goals.

Required Qualifications

- Require a Bachelor degree in business or related field; Master's degree preferred.
- Require Certified Healthcare Access Manager (CHAM) certification from the National Association of Healthcare Access Management (NAHAM).
- Require seven (7) years of experience in Registration, billing, insurance verification/authorization, patient scheduling, or patient financial assistance, as well as five (5) years of prior management experience.

Preferred Qualifications

- Prefer seven (7) years of experience with computers using information systems including scheduling, registration, medical necessity, insurance eligibility/benefits, and other software and application used in the Revenue Cycle division.
- Prefer demonstrated knowledge of International Classification Determination Tenth Revision (ICD-10) coding and Current Procedural Terminology (CPT).
- Prefer demonstrated knowledge of Medicare Nation Coverage Determination (NCD) and Local Coverage Determination (LCD) protocols for medical necessity/Advanced Beneficiary Notice.
- Prefer strong knowledge of insurance rules and regulations including Medicare, Medicaid, Managed Care, and Commercial Insurance.
- Prefer demonstrated ability in establishing and maintaining effective working relationships.
- Prefer demonstrated ability to analyze problems and consistently follow through to solution.
- Prefer demonstrated ability to take initiative and exercise independent judgment, decision-making, and problem solving expertise.
- Prefer demonstrated effective oral and written communication skills at all levels.
- Prefer demonstrated leadership skills and understanding of group processes, teamwork, and cost center based management.

The benefits of being the best:

Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights:

Total Rewards Package

• Paid Time Off (start earning PTO on day one of employment)
• Tuition Reimbursement
• Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees
• Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars
• Life Insurance
• Disability Insurance
• Retirement Savings Plan: 403b
• Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp!
• Bereavement Leave
• Free Parking
• On Campus Dining w/ a 10% discount
• Credit Union w/ teller machines on campus
• Direct Deposit
• Free Wellness Screening
• Free confidential counseling services
• Employee Discount Programs
• Recognition Programs
• Referral Programs
• Tremendous growth opportunities for hard workers!