The Senior Manager of Organizational Development is responsible for designing, implementing, and managing employee learning and development programs that strengthen leadership capabilities, improve employee performance, and support organizational growth. This position partners with Human Resources and business leaders to develop leadership training, employee onboarding, career development programs, and performance management initiatives that align with the organization's strategic goals.
The Senior Manager serves as an internal consultant to leaders by identifying development needs, implementing learning solutions, and fostering a culture of continuous learning across the organization.
Here's what you'll be doing:- Design, implement, and manage the organization's Leadership Development Program, including a comprehensive "Leadership University" curriculum for frontline leaders, supervisors, and managers.
- Conduct organizational learning needs assessments and design, develop, and facilitate instructor-led, virtual, self-paced, and eLearning programs that align with business objectives.
- Develop and maintain learning content and resources, including facilitator guides, participant materials, videos, training documentation, and annual training calendars.
- Evaluate and continuously improve learning programs by analyzing participant feedback, business metrics, and organizational needs to measure effectiveness and drive continuous improvement.
- Develop, implement, and enhance standardized onboarding programs, partnering with department leaders to create role-specific onboarding plans that improve new hire integration and engagement.
- Partner with Human Resources to support the organization's performance management process, including developing and delivering manager training on goal setting, performance evaluations, coaching, continuous feedback, employee development, and performance improvement planning.
- Lead career development and succession planning initiatives by establishing career paths, identifying advancement competencies, supporting individual development plans, and promoting internal mobility and leadership pipelines.
- Research, implement, administer, and optimize the organization's Learning Management System (LMS), including learning assignments, compliance training, learning paths, reporting, system utilization, and continuous enhancements.
- Collaborate with business leaders to identify leadership, technical, and organizational development needs, coordinate department-specific learning initiatives, and serve as a trusted advisor on employee development and organizational effectiveness.
- Support organizational talent development strategies by identifying high-potential employees, strengthening leadership capability, and building scalable learning solutions that improve employee performance, engagement, and long-term business success.
Here's what we're looking for:- Bachelor's degree in Human Resources, Organizational Development, Business Administration, Education, Psychology, or related field required.
- Master's degree preferred.
- 5-7 years of experience in Organizational Development, Learning & Development, Talent Development, Human Resources, or related field.
- Experience developing leadership development programs.
- Experience facilitating instructor-led training.
- Experience implementing or administering a Learning Management System.
- Healthcare, staffing, or service industry experience preferred.
- Excellent facilitation and presentation skills.
- Strong communication and relationship-building skills.
- Knowledge of adult learning principles and instructional design.
- Ability to coach managers and employees.
- Experience developing learning materials and eLearning content.
- Strong organizational and project management skills.
- Analytical and problem-solving abilities.
- Proficiency with Microsoft Office and learning technologies.
- Preferred Certifications
- SHRM-CP or SHRM-SCP
- ATD Certified Professional in Talent Development (CPTD)
- HRCI (PHR or SPHR)
Comp & Benefits$90,000-$100,000 annual base pay; final offer will vary based on experience
Benefits (Start Day 1!):- Medical, Dental, Vision, Life, and Long-Term Disability
- Short-Term Disability, Accident, Critical Illness
- Legal Assistance, Identity Protection, Pet Coverage
- Retirement Plan with Employer Match
- Generous vacation plan + 8.5 paid holidays
