What you'll do:IT & Enterprise Technology Leadership
- Oversee IT support operations, including service desk and end-user support, ensuring high-quality, responsive service delivery.
- Define and drive Ceribell's IT and enterprise software strategy aligned to business goals, scalability, and security.
- Partner cross-functionally to translate needs into roadmaps, investment plans, and compliant solutions, while supporting annual planning and budgeting.
Enterprise Software & Vendor Strategy
- Own the lifecycle of enterprise software, including optimization, implementation, and retirement.
- Lead vendor contract negotiations where needed, performance oversight, and ensuring alignment with cost, risk, and service expectations.
- Establish governance frameworks for evaluating and approving new tools to minimize sprawl and optimize the tech stack.
Operational Excellence
- Drive operational processes across IT and enterprise systems, including, system administration and support models and access management and lifecycle processes.
- Track key performance metrics to ensure reliability, efficiency, and service quality.
Program & Portfolio Management
- Lead portfolio planning and prioritization across IT and major enterprise software initiatives.
- Partner with cross-functional teams to deliver large-scale programs, ensuring clear timelines, resource alignment and risk management.
Technology & Process Innovation
- Evaluate tools, platforms, and methodologies to improve operational efficiency, system scalability and user experience.
- Lead change management for new systems, development practices, and infrastructure improvements.
Stakeholder Communication
- Provide regular reports on software portfolio health, risks, timelines, and strategic progress to leadership.
- Serve as the operational "glue" between the business and enterprise software.
What We're Looking For: - 10+ years of experience in IT, enterprise software, or technology-driven organizations, with 5+ years in strategic or operational leadership roles.
- Bachelor's degree preferred in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
- Proven track record leading IT Support and large-scale enterprise software initiatives from planning through execution.
- Strong ability to translate business goals into actionable operational plans.
- Exceptional communication, leadership, and stakeholder management skills.
- Experience with budgeting, and resource forecasting.
- Experience in a regulated industry (e.g., medical device, health tech, etc).
- Background in IT leadership, enterprise systems, program management or related disciplines.
- Familiarity with compliance requirements such as SOC2, HIPAA and SOX.
Compensation Range
$181,000-$215,000 USD
A candidate's final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell's corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time.
In addition to your base compensation, Ceribell offers eligible employees the following:- Performance-based incentive compensation (varies by role)
- Equity opportunities
- 100% Employer paid Health Benefits for Employees
- 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection)
- 100% paid Life and Long-Term Disability Insurance
- 401(k) with a generous company match
- Employee Stock Purchase Plan (ESPP) with a discount
- Monthly cell phone stipend
- Flexible paid time off
- 13 Paid Holidays + 3 Company Wellness Days
- Excellent parental leave policy
- Fantastic culture with tremendous career advancement opportunities
- Joining a mission-minded organization!
Application Deadline: Ongoing
