POSITION SUMMARYThe Sr Manager of Franchise Performance & RE Assets is responsible for driving growth and retention of both company and franchise-owned restaurants nationwide. This role will influence restaurant growth and preservation by providing analytics on all development-related activities as well as serving as an active partner with franchisees, development leadership, and other cross-functional leaders.
ESSENTIAL FUNCTIONSMay perform any or all of the following duties:- Facilitates both the maintenance and recovery of revenue streams for the company through the effective management of financial risk, including Closures, Store Transfers, Acquisitions/Divestitures, Workout Agreements, New Restaurant Builds, and Rebuilds.
- Determines or develops appropriate workout plans for challenged or 'at risk' franchise groups
- Provides project support for market transformation, acquisition, and divestiture of company-owned restaurants, restaurant transfers, workouts, Cap-Ex investments, and store closure mitigation.
- Owns the relationships with both brokers and financing resources to provide workout and restructuring support to potential buyers or capital partners.
- Leads the diligence process for restaurant acquisitions, divestitures, and refranchising processes, including transaction management, negotiation, planning, and execution.
- Partners in various strategic efforts, including real estate, asset management, joint ventures, and lender relationship management. Work cross-functionally to establish strong cross-functional relationships with all stakeholders.
- Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES- Must possess approximately 8 years of any combination of experience and/or education that demonstrates a commanding knowledge of Real Estate Finance and Management with a highly franchised company; retail or restaurant experience highly preferred.
- BA/BS Degree in business or finance, MBA preferred
- Working knowledge of franchise finance, practices, and regulations
- Two (2) years of supervisory experience
- Advanced knowledge of financial analysis, budgeting processes, and financial statements
- Excellent written and verbal communication skills, with a demonstrated ability to communicate effectively with all levels of management, both internally and externally
- Capacity to perform at a high level in a fast-paced, multi-tasking environment
- Demonstrated ability to solve unstructured problems.
- Must have the ability to set appropriate expectations, effectively and efficiently complete processes, maintain quality standards, manage ambiguity, and achieve commitments.
WORK ENVIRONMENT- Restaurant Support Center operates in a fast-paced, high-volume, deadline-driven environment. The role follows a hybrid work model, requiring on-site presence in the office every Tuesday, Wednesday, and Thursday.
PHYSICAL DEMANDS- Sitting for extended periods of time, using the telephone, typing, and/or operating a computer and/or mouse
- Constant interaction with internal and external partners in person, by phone, and/or electronic communications
- Travels as needed, approximately up to 25%
THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE. 
