Albertsons Companies, Inc.

Sr. Manager, Loyalty Analytics

Albertsons Companies, Inc. • $120K — $150K *
Pleasanton, CA 94566In-Person
Retail & Consumer Goods
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master's degree preferred in Data Science or a related field.
  • 8+ years of experience in data analysis or analytics role.
  • 3+ years managing diverse teams including data scientists.
  • Advanced knowledge of Excel and PowerBI for data visualization.
  • Proficiency with SQL and relevant database platforms.
  • Familiarity with Python or R as a programming language is a plus.
  • Experience in marketing or customer analytics environments is highly preferred.

Responsibilities

  • Build and track OKRs and business metrics for regular reporting.
  • Identify growth opportunities and prioritize initiatives.
  • Conduct quantitative and qualitative analyses for strategic support.
  • Generate insights and recommendations from campaign performances.
  • Create dashboards and reports highlighting key business indicators.
  • Collaborate with global analytics teams for comprehensive analyses.
  • Support cross-functional projects with analytical insights.
  • Drive AI adoption for improved efficiency in analytics processes.
  • Communicate performance insights clearly for business decision-making.
  • Execute AB testing and causal inference solutions with central experimentation teams.

Benefits

  • Competitive weekly wages
  • Access to up to 50% of earned wages before payday
  • Associate discounts available
  • Health and financial well-being benefits (Medical, Dental, 401k, etc.)
  • Time off including vacation, holidays, and sick pay
  • Leadership invested in training and career growth
  • Inclusive work environment with supportive colleagues
Full Job Description
Job Description

This role will play a pivotal part in gathering, organizing, and presenting data used to drive Loyalty growth initiatives and improve the customer's experience and business performance. You will provide key analytics and reporting to inform future direction for the loyalty programs Banner4U, Rewards and FreshPass. You will create insights to influence various business units within Albertsons to participate in the loyalty journey.

The position will be based in Pleasanton, CA

Main responsibilities:
  • Build and own the end-to-end tracking of OKRs, metrics that matter and leverage those reports to manage the business weekly, monthly, quarterly
  • Proactively identify the opportunities within the growth funnel and help prioritize among multiple opportunities
  • Perform quantitative and qualitative analyses to build support for strategic growth and new product tools
  • Generate insights and recommendations based on campaign performance results and program KPIs.
  • Create dashboards and reports that highlight key business indicators.
  • Work independently or collaborate with other global analytics functions, in the following areas: customer relationship management, campaign response, and customer satisfaction.
  • Provide analytical support to ad-hoc cross-functional projects.
  • Drive AI adoption across the team - across code building, dashboard prototyping, deep dive analysis and help reduce time to insights.
  • Communicate business performance in a clear and insightful way to the business to facilitate timely and informed decision making.
  • Showcase the business value and rationale of rolling out new loyalty initiatives. Be able to tailor the presentations to various audiences (business units, executives) based on their needs.
  • Be able to work with central experimentation team to execute on AB tests, synthetic controls and other casual inference solutions.
  • Utilize knowledge and experience with SQL, Python, Excel and Dashboarding tools (Tableau, PowerBI, etc) to solve business problems.

We are looking for candidates who possess the following:
  • Seasoned people leader with strong communications skills with respect to translating business needs into a data analysis approach and translating analysis results back into business terms. Ability to synthesize and clearly communicate findings and provide actionable opportunities.
  • Ability to frame problems, dive deep into analyzing complex data sets, evaluate implications and communicate insights.
  • AI-native leader who can adopt to evolving trends and leverage tools to drive efficiency
  • Strong interpersonal skills with the ability to work effectively in a matrixed organization
  • Should have a result-oriented approach and ability to work efficiently within deadlines
  • Highly analytical, strategic, and detail-oriented, with a commitment to excellence and a passion for understanding the business implications of analytical results
  • Proactive, always looking ahead and anticipating consumers & business needs and challenges.
  • Flexible self-starter who flourishes in a dynamic environment; must be able to work with minimal direction
  • High energy, Intellectual curiosity, and passion for problem-solving and comfort with ambiguity.

We believe the successful candidate has these qualifications and experience:
  • Master's degree (preferred) in Data Science, Analytics, Machine Learning, Business, Economics, Information Systems, Statistics or Mathematics.
  • 8 plus years of experience in related field.
  • 3 plus years of experience managing people (mix of entry level and senior data scientists)
  • Advanced knowledge of Excel, PowerBI and experience in data analysis or financial modeling.
  • Advanced experience with SQL and a relevant database platform
  • Bonus points: Knowledge of Python / R or any other programming language
  • Experience in a Marketing, Merchandising or Customer Analytics environment is highly preferred.

We also provide a variety of benefits including:
  • Competitive wages paid weekly
  • Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve


About the Team

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.

About Albertsons Companies, Inc.

Albertsons Companies, Inc. Careers

Join the vibrant team at Albertsons Companies, Inc., a leading name in the retail industry, where job opportunities abound and career growth is not just a possibility but a promise. As one of the largest food and drug retailers in the United States, we pride ourselves on fostering an inclusive culture that thrives on diversity, innovation, and leadership.

Work You’ll Do

At Albertsons Companies, Inc., you will be part of a dynamic team that pushes the boundaries of what a retailer can accomplish. With positions ranging from entry-level to senior management, our company offers a path for every ambitious professional eager to advance their career in a supportive and growth-oriented environment.

Explore Professional Growth and Development

We believe in nurturing the potential of our employees through targeted development programs and leadership training. Our commitment to professional growth is evident in our comprehensive benefits package, which supports both personal and professional development. Additionally, our diversity training ensures that everyone, from interns to executives, understands and values the richness that different perspectives bring to our company.

Innovate with Us

Innovation is at the heart of Albertsons Companies, Inc. Whether it’s through cutting-edge technology implementations in our stores or pioneering sustainability practices, our team is always at the forefront of the industry. Join us and contribute to our mission of redefining the grocery shopping experience for millions of customers nationwide.

Be Part of a Great Team

Our employees are our greatest asset, and we empower each one to contribute ideas that drive change and improve our operations. Albertsons Companies, Inc. is not just a company; it’s a community where each member’s input is valued and where every job role is essential to our collective success.

Career Opportunities Await

Whether you’re looking for a direct hiring position, an internship, or a leadership role, Albertsons Companies, Inc. offers a variety of job opportunities to help you achieve your career goals. Our team is continuously expanding, and we are always on the lookout for passionate, creative, and solution-driven team players.

Join Our Network

Get connected and stay ahead in your career by leveraging our robust professional networking options. Engage with leaders, gain industry insights, and enhance your skills through comprehensive training and real-world projects.

Apply Now

Ready to take the next step in your career? Explore the open positions at Albertsons Companies, Inc. and find the perfect match for your skills and interests. Prepare your resume, ace the interview, and join a company that values innovation and leadership.

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Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Albertsons Companies, Inc. Join Albertsons Companies, Inc. today and be part of a team that is dedicated to creating a lasting impact in the retail industry. Your future starts here!
Learn more about Albertsons Companies, Inc.
Size
300,000 employees
Industry
Food & Beverages
* Ladders Estimates

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