GENERAL FUNCTION / SUMMARYThe Sr Manager, Information Security leads the company's global IT infrastructure, cybersecurity, and US-based vendor and services management. Reporting to the CTO, this role owns the design, implementation and operations of a secure, reliable, and scalable technology environment that supports cross-border operations and business growth.
The role collaborates closely with Product, Software Development, QA, and AI & Automation teams to align infrastructure and security with modern development and delivery practices.
*Preferred Work Location: Monrovia (3-4 days/week) and Diamond Bar (1-2 days/week)
MAJOR DUETIES AND RESPONSIBILITIESGlobal IT Infrastructure & Operations- Design, implement, and operate scalable, resilient IT infrastructure across cloud, network, and enterprise systems supporting global operations
- Ensure high availability, performance, and reliability of all technology platforms and services
- Direct IT service delivery and support operations, overseeing the IT Service team and escalation tiers
- Establish infrastructure standards and roadmaps that scale with increasing system and user demands
Cybersecurity - Develop and execute the enterprise cybersecurity policies, and controls protecting company data and systems
- Implement and operate security practices aligned with U.S. regulatory requirements (e.g., CCPA, SEC, FINRA)
- Drive compliance readiness (e.g., NIST, ISO 27001, SOC 2) in partnership with Legal and business stakeholders
- Own risk assessments, vulnerability management, incident response, and data protection frameworks end to end
- Ensure audit readiness and continuous improvement of the company's security posture
US Vendor & Technology Partner Management- Manage US-based IT vendors and partner services across infrastructure, security, and enterprise systems
- Evaluate and select technology partners; negotiate and oversee contracts, SLAs, and renewals
- Monitor vendor performance, cost efficiency, and alignment with company standards and compliance requirements
IT Governance & Operational Excellence- Establish and enforce IT governance frameworks, including policies, standards, and operational procedures
- Implement disciplined change management, system lifecycle management, and operational best practices
- Define and track key performance indicators across infrastructure, security, and IT operations
Cross-Functional Collaboration- Partner with Product, Software Development, QA, and AI & Automation teams within the CTO's organization to align infrastructure and security with development and delivery needs
- Act as a bridge between technical and non-technical stakeholders to drive clarity, accountability, and results
Team Leadership & Capability Building- Lead and develop the IT Service team, building strong capabilities in infrastructure, service delivery, and cybersecurity
- Provide coaching, performance management, and succession planning for IT service team members
- Foster a culture of accountability, continuous improvement, and cross-functional collaboration
BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, master's preferred
- At least 10 years of progressive IT or Cybersecurity experience, including 5+ years in leadership roles.
- Bilingual proficiency in English and Chinese
- Strong hands-on expertise in cybersecurity and IT infrastructure (cloud, network, enterprise systems)
- Proven experience establishing IT governance, security frameworks, and operational standards
- Demonstrated experience collaborating cross-functionally with Product, Software Development, and QA teams
- Strong vendor management and stakeholder engagement skills
PREFERRED- Holding active cybersecurity certificates, e.g. CISSP, CISA, Security+
- Experience in financial services, insurance, or other regulated industries
- Familiarity with compliance frameworks such as NIST, ISO 27001, SOC 2
- Experience supporting high-growth organizations or IPO readiness initiatives
- Exposure to cloud-native environments
- Experience managing cross-border operations between the U.S. and Asia
WHAT WE OFFER- Competitive salary and benefits package.
- Opportunity to work in a collaborative and innovative environment.
- Professional development and growth opportunities.
- Pay starts at $120,000-$150,000/year based on experience.
