Public Service Enterprise Group (PSEG)

Sr Manager HR Operations

Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Minimum of 8 years of HR experience with a focus on operations or shared services.
  • 3-5 years of team leadership experience in payroll, HR operations, and HR systems.
  • Experience with HR enterprise technology and system integrations for process improvement.
  • Familiarity with managing union and non-union workforce dynamics.

Responsibilities

  • Oversaw payroll processing for both union and nonunion employees, ensuring compliance and accuracy.
  • Managed payroll audits and year-end reporting while maintaining vendor relationships.
  • Developed HR support for processing employee inquiries and lifecycle events, tracking satisfaction metrics.
  • Collaborated on benefits strategy execution, including medical and retirement programs.
  • Led high-performing HR operations teams and contributed to overall HR strategy and initiatives.
  • Identified HR process automation and technology standardization opportunities for efficiency.
  • Ensured compliance with employment regulations and maintained audit readiness.

Benefits

  • Hybrid work location options.
  • Professional development opportunities for continuous learning.
  • Comprehensive health, dental, and vision insurance.
  • Wellness and leave programs to support employee well-being.
Full Job Description
Requisition: 82576

PSEG Company: PSEG Long Island

Salary Range: $ 137,000 - $ 224,400

Work Location Category: Hybrid

Job Summary

This position is responsible for leading and optimizing end-to-end HR operational functions. The role oversees HR service delivery, HR systems, payroll operations, employee services, benefits and leave administration, and process optimization to ensure compliant, efficient and employee-centered operations. The position partners with HR leadership, finance, IT and business stakeholders to align HR operational infrastructure with organizational strategy and enterprise initiatives.

Job Responsibilities

  • Payroll Oversight
    • Oversee union and nonunion payroll processing ensuring accuracy, compliance and timely processing.
    • Manage payroll audits, reconciliations, year-end reporting and vendor relationships.
    • Implement payroll process improvements and maintain internal controls.
  • Employee Services
    • Strategic lead for HR support function handing payroll, master data and employee travel and expense, as well as HR function handling employee inquiries, transactions, and lifecycle events. Develop Knowledge Management resources and partner with HRIS and stakeholders on self-service tools.
    • Track service performance and employee satisfaction metrics.
  • Benefits Administration
    • Partner with Center of Excellence on benefits strategy execution and administration (medical, dental, vision, retirement, wellness and leave programs).
  • HRIS
    • Partner with Center of Excellence on benefits strategy execution and administration (medical, dental, vision, retirement, wellness and leave programs).
    • Partner with IT on system upgrades, implementations and digital transformation initiatives
  • People leadership
    • Lead and develop high-performing HR operations, payroll, benefits and HRIS teams.
    • Build a culture of accountability, collaboration and continuous learning. Manage departmental budget and resource planning.
    • Contribute to overall HR strategy and growth initiatives.
  • Process Improvement and Operational Excellence
    • Identify opportunities to streamline HR processes through automation, standardization and technology. Lead continuous improvement initiatives to enhance efficiency and employee experience.
    • Provide operational insights and metrics to leadership. Management internal and external audits.
  • Compliance and Risk Management
    • Serve as lead for Audit readiness and response.
    • Ensure compliance with federal, state and local employment regulations. Maintain internal controls, documentation, records retention and audit readiness. Monitor evolving regulatory requirements and adjust processes accordingly.


Job Specific Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Organizational Leadership or related field.
  • A minimum of 8 years of HR experience, including HR operations or shared services leadership.
  • 3 to 5 years of experience leading and managing teams, with demonstrated expertise in payroll, HR operations, and HR systems.
  • Experience with HR enterprise platforms and technology, HR process improvement and service automation, system integrations.

Desired
  • Experience with ADP, SuccessFactors, SAP
  • Experience with union and non-union workforce

Some positions at PSEG require access to information covered by the Department of Energy's regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list and not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company.

For all roles, PSEGLI's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company.

About Public Service Enterprise Group (PSEG)

PSEG is a diversified energy company. Established in 1903, the company has long had a key role in fueling New Jersey's economy and supporting the state's quality of life. Public Service Electric and Gas (PSE&G) is New Jersey's largest provider of electric and gas service – serving 2.2 million electric customers and 1.8 million gas customers or nearly three out of every four people in the state. PSEG also owns and operates a diverse fleet of power plants with more than 13,000 megawatts of generating capacity located primarily in the Mid-Atlantic and Northeast regions and has solar energy facilities throughout the United States. Another member of the PSEG family of companies, PSEG Long Island, operates the electric transmission and distribution system of the Long Island Power Authority, with 1.1 million customers. PSEG has approximately 12,700 employees, who are carrying forward a proud tradition of dedicated service over more than 100 years.

Public Service Enterprise Group (PSEG) Careers

Join the dynamic team at Public Service Enterprise Group (PSEG), a leading integrated energy company with a proud history and a promising future. At PSEG, we are committed to innovation, leadership, and sustainability, making it an ideal place for professionals looking to make a significant impact.

Work You’ll Do

Embark on a fulfilling career journey with PSEG and be part of a culture that values diversity, leadership, and professional growth. Our team is dedicated to transforming the energy sector through innovative solutions and sustainable practices.

Explore Job Opportunities

PSEG offers a wide range of job opportunities across various disciplines. Whether you're a seasoned professional or a recent graduate, PSEG provides the perfect platform to enhance your skills and advance your career. Explore positions in engineering, customer service, IT, and more, where you can contribute to groundbreaking projects and initiatives.

Internship Programs

Kickstart your career with PSEG’s internship programs. Gain hands-on experience, work with seasoned professionals, and develop skills that will set you apart in the job market. Our internships offer a unique insight into the energy industry and provide a pathway to future employment opportunities within the company.

Benefits and Growth

At PSEG, we believe in nurturing our team's potential by offering competitive benefits, extensive diversity training, and opportunities for career advancement. We support our employees' professional and personal growth through continuous learning and leadership development programs.

Join Our Team

We are hiring! Search open positions that match your skills and interests. PSEG is looking for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company that is dedicated to your growth and success.

Networking and Professional Development

Enhance your career through PSEG’s robust professional networking opportunities. Connect with industry leaders, participate in seminars and workshops, and collaborate with a team that’s at the forefront of the energy sector’s transformation.

Stay Connected

Keep up to date with the latest at PSEG: - **Career Tips**: Get insider perspectives and industry-leading insights you can put to use today—all from the people who work here. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding opportunities that await at Public Service Enterprise Group (PSEG). Join PSEG and be part of a company that’s powering progress and empowering your future.
Learn more about Public Service Enterprise Group (PSEG)
Size
12,684 employees
Market Cap
$30.3 billion
Industry
Net Income
$1.9 billion
Founded
1903
5 Year Trend
+1.6%
Revenue
$9.6 billion
NASDAQ

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