ULTA Salon, Cosmetics & Fragrance, Inc

Sr Manager Engineering and Facilities

Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Electrical Engineering or related field with control's emphasis.
  • Extensive experience in motion control systems and material handling integration.
  • 5+ years in engineering roles supporting PLC/PC control systems.
  • Strong leadership and team engagement capabilities.
  • Significant project management experience in large engineering environments.

Responsibilities

  • Coordinate troubleshooting and resolution of equipment issues in the distribution network.
  • Maintain technical expertise on Ulta's material handling systems and equipment specifications.
  • Assess and modify system performance to meet operational needs.
  • Act as subject matter expert for electronics equipment including labeling and RF devices.
  • Deliver maintenance services on budget while meeting key performance indicators.
  • Promote safety and compliance with company policies in all operational areas.
  • Lead and develop technical teams to enhance their competencies.

Benefits

  • Eligible for paid time off and health benefits.
  • Dental, vision, life, and disability insurance available.
  • Opportunity for additional compensation via the company bonus plan.
  • Access to career development programs and continuous training.
  • Flexibility in work hours to meet business needs.
Full Job Description
GENERAL SUMMARY & SCOPE
The Sr. Manager of Engineering and Facilities acts as the SME for a wide variety of cutting-edge material handling systems, automation and electronics equipment for Ulta's Distribution Center(s). The Sr. Manager of Engineering and Facilities will play a key role in maintaining all the equipment to ensure minimal downtime and thus minimizing customer service interruption. This includes addressing emergency breakdowns with minimal downtime, developing a staff of mechanics and coordinating contractors as required providing adequate coverage to support operations.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
Our Sr Managers, Engineering & Facilities are champions of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

  • Serve as the Distribution network's troubleshooting expert and technical resource during equipment escalations. Coordinate resources to quickly resolve equipment downtime
  • Maintain comprehensive technical subject matter expertise of existing Ulta material handling systems and technology specifications. This includes varying types of package and pallet conveyors, sortation systems and other specialty equipment
  • Assess and modify systems where system performance does not meet operational expectations and design specifications in close partnership with operational and technical experts
  • Serve as the SME for Ulta electronics equipment such as Print and Apply labeling technology, put-to-light systems, Radio Frequency (RF) devices, cameras and scanners
  • Partner with appropriate HQ resources and vendors on issues that require additional scoping, involve system changes, or have network-level impact. Identify and escalate issues and, when necessary, pull appropriate teams together to solve problems.
  • Deliver complete facilities maintenance service within budget, meeting all contracted KPI's. Manage and monitor the performance of their directly employed teams to ensure they meet required standards and KPIs.
  • Monitor the performance/relationship and budgets of all maintenance vendors used by the business.
  • Meet regularly with the Sr. Mangers, communicating all on-going maintenance activities, and updating on current project works.
  • Liaise with key suppliers to ensure that parts supply and subcontracted services are delivered to within acceptable standard, and to budget.
  • Monitor and report on key performance indicator (KPI) areas on a monthly basis including:
    • Repair Time
    • Response time
    • Budgetary control and tacking of revenue parts and subcontractor spend
  • Ensure all operational areas operate within a safe workplace and adhere to company health and safety policies and procedures as well as meeting stated aims and KPI's.
  • Promote and develop the competencies of our technical and non-technical team members
  • Effectively lead and manage the team to ensure delivery of prescribed deliverables
  • Conduct periodic inspections of company equipment including high value tools and equipment and vehicles
  • Manage all other site maintenance requirements, across a wide range of disciplines, through company approved vendors
  • Implement and rollout corrective action plans through direct teams and vendors to address instances of poor service
  • Identify and recruit vacancies within their directly employed operating structure
  • Provide suitable out of hours, emergency call-out cover to premises managers
  • Meet regularly with property managers to determine their on-going requirements, and to report service and budgetary performance
People

  • Be a collaborative business advisor and partner to the Distribution & Supply Chain Team, fostering a culture of open communication, providing insight and support while building key relationships across Ulta
  • Champions and models Ulta Beauty's mission, vision, and values
  • Demonstrates high standards of associate safety, customer service, and servant leadership
  • Provides coaching and feedback to improve individual and team performance, sharing best practices to drive consistency and excellence
  • Leads and executes best practices to promote associate engagement and to enable a high performing workforce that contributes to the Company's strategic growth and business objectives
  • Role models behaviors aligned to a values-based, guest-centric, high performing culture with an emphasis on embracing our competencies and delivering with subject matter expertise
  • Partners across the distribution center to coach and develop leaders to ensure they are building culture action plans that best align to our people strategies and business initiatives
  • Participates in talent calibration, culture survey action planning, goal setting and rollout, performance review consultation, and IDP creation/execution
  • Attends mandatory trainings and meetings to enable continuous professional development, completes all training on time
Process

  • Maintains thorough knowledge of and ensures compliance with Ulta Beauty policies, procedures, and standards
  • Develops and implements operational strategies to improve efficiency and productivity
  • Learns and adapts quickly to new processes, communicating changes clearly across team and shift
  • Maintains outstanding DC operational standards, including cleanliness in department, work areas, and building spaces
  • Protects Company assets by following loss prevention best practices and procedures.
  • Manages operations to maximize efficiencies and productivity, optimize labor cost expenditures, and ensure safe operating practices
  • Develops strategic direction and establishes appropriate priorities for projects critical to success
  • Ensures that all organizational activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations, and interacts with regulatory officials as required
  • Assesses organizational and operational effectiveness, while advocating process and technology changes/enhancements that will improve operating processes and performance
  • Build the leadership skills of all team members with a focus on the managers of people
  • Continually evolve the team through introduction and deployment of industry leading practices
  • Manage the relationship with the supply chain technology providers to ensure application enhancements, customization, and new releases meet Ulta's needs
  • Build and maintain the process required to transition application functionality from the development to the steady state support team
  • Participate in the definition of project scope, business requirements documents, goals, and deliverables
  • Executes other tasks as directed
JOB QUALIFICATIONS
Education
  • Bachelor's degree required, preferred in Electrical Engineering or related technical disciplines with a control's emphasis
Experience
  • Extensive experience with and knowledge of motion control (preferably material handling systems), systems integration and maintenance
  • 5 or more years engineering experience supporting, commissioning and troubleshooting PLC/PC industrial control systems (Siemens, Rockwell Systems/Allen Bradley, Square D) and their industrial networks (DeviceNet, SDS and Profibus, Ethernet I/O)
  • Extensive experience using SCADA Human Machine Interfaces (HMIs) such as Visual Logic Controller (VLC) or various Wonderware applications
Skills
  • Strong leadership and team engagement skills
  • Excellent executive-level presentation preparation and delivery skills
  • Strong customer relations skills
  • Demonstrated ability to direct and control activities through managers of the functional area
  • Thought leadership with the ability to build robust plans and execute them with speed, while communicating clear priorities to gain buy-in of others.
  • Experience building technology support and deployment strategies
  • Significant experience in CAPEX, engineering management, and large project engineering management for facilities, production operations, and material handling equipment management.
  • Experience in managing, mentoring, and developing engineers, maintenance, and utility personnel, and operational and/or maintenance managers.
  • Experience in developing strategic plans and investigating new manufacturing and facilities for processing technologies.
  • Developing budgets and methods to save expenses and increase efficiencies
  • Must be a self-starter and be able to successfully develop and execute against departmental goals with minimal guidance
  • Ability to manage and drive accountability across an integrated team in a production support environment.
  • Excellent verbal and written skills to communicate with associates and all levels of management.
  • English Proficient
  • Agile planning and prioritizing capabilities
  • Computer skills including MS Office, Excel, Warehouse Management System Application
SPECIAL POSITION REQUIREMENTS
  • Ability to adjust work schedule according to the business needs
  • Ability to work additional hours with little or no notice
  • Occasional travel to other distribution centers in the network
WORKING CONDITIONS
  • Constant exposure to distribution center conditions, which may include loud noises, variable
    temperatures, a dusty environment, and strong scents related to cosmetics or fragrance
The pay range for this position is $102,900.00 - $174,700.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

About ULTA Salon, Cosmetics & Fragrance, Inc

ULTA Beauty is the beauty retailer in the United States and the premier beauty destination for cosmetics, fragrance, skin, hair care products and salon services. Since opening its first store 25 years ago, ULTA Beauty has grown to become the top national retailer providing All Things Beauty, All in One Place™. The Company offers more than 20,000 products from over 500 well-established and emerging beauty brands across all categories and price points, including ULTA Beauty's own private label. ULTA Beauty also offers a full-service salon in every store featuring hair, skin and brow services. ULTA Beauty is recognized for its commitment to personalized service, fun and inviting stores and its industry-leading Ultamate Rewards loyalty program.

ULTA Salon, Cosmetics & Fragrance, Inc. Careers

Join the vibrant team at ULTA Salon, Cosmetics & Fragrance, Inc., a leader in the beauty industry, where innovation meets diversity and professional growth. As a company renowned for its inclusive culture and commitment to employee development, there has never been a better time to explore job opportunities with us. Work You’ll Do At ULTA, we empower our team to bring beauty to life, providing unparalleled opportunities for career advancement and professional enrichment. Whether you are looking for a position in our retail stores, at our corporate headquarters, or within our distribution network, ULTA offers a dynamic work environment where your skills will be honed and your achievements recognized. Join our team and contribute to an industry-leading company known for its commitment to innovation, leadership, and diversity. ULTA is not just about beauty products; it's about elevating the beauty in everyone. Our team’s diversity is our strength, and we continuously strive to foster an inclusive environment through comprehensive diversity training programs. Internship and Employment Opportunities Start your career journey with an internship at ULTA, where you can gain hands-on experience in a thriving retail environment. Our internships provide a robust foundation in the beauty industry, offering insights into various aspects of business operations, from marketing to supply chain management. For those seeking full-time roles, ULTA is hiring across a range of departments. We look for passionate, creative, and solution-driven team players. Explore open positions that match your skills and interests on our Careers page. Benefits and Culture At ULTA, we believe in rewarding our employees for their hard work and commitment. Our benefits package is designed to support the well-being and financial security of our team members and their families. Benefits include health coverage, retirement plans, employee discounts, and more. Our company culture champions personal and professional growth, encouraging every team member to reach their full potential. Through leadership training and continuous learning opportunities, we prepare our employees to lead and innovate in the beauty industry. Networking and Professional Development Stay connected and advance your career through ULTA’s networking events, where you can meet industry leaders and like-minded professionals. Enhance your resume and interview skills through our career development workshops and receive personalized advice from our experienced hiring managers. Future-Proof Your Career With ULTA, the trajectory of your career is boundless. Embrace the opportunity to grow with a company that is as committed to your professional journey as it is to leadership in the beauty industry. Explore Discover how ULTA is transforming the beauty landscape and leading the way in retail innovation. Read more about our latest projects and the impact they have on our customers and industry. Join Our Team Search for job opportunities that align with your career aspirations. We are excited to see how your vision and expertise can contribute to our ongoing success. Stay Up to Date Keep ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at ULTA Salon, Cosmetics & Fragrance, Inc. Join us and be part of a company where innovation, leadership, and beauty move forward together.
Learn more about ULTA Salon, Cosmetics & Fragrance, Inc
Size
16,500 employees
Market Cap
$23.6 billion
Industry
Net Income
$175.8 million
Founded
1990
5 Year Trend
+12.2%
Revenue
$6.1 billion
NASDAQ

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