About the Role

Hello Heart is seeking a talented Senior Manager, Consultant Relations who will play a critical part in our GTM team by supporting the sales team, focusing on consultant relations. The role will be responsible for helping to manage, build, and maintain relationships in the consulting community, as well as educating consultants on our value proposition and key differentiators. This role is critical to Hello Heart's growth strategy, and we are seeking individuals with in-depth knowledge of the consulting space, existing relationships, and a passion for digital health solutions.

Responsibilities

• Develop and nurture Hello Heart relationships with consulting contacts in your assigned region to generate new growth opportunities for Hello Heart
• Collaborate with key groups at Hello Heart (sales, channel partnerships, medical affairs, marketing) to advance opportunities with prospective clients through our pipeline
• Coordinate and participate in events with key consulting firm offices in your assigned region to further build your network and awareness of Hello Heart; leverage the expertise and resources of our internal Medical Affairs, Marketing, Sales, and Channel Partners teams to make events successful
• Partner with Customer Success to nurture relationships with consultants associated with a book of existing Hello Heart clients to support revenue retention and identify additional client prospects
• Develop and execute on a national strategy for an assigned portfolio of Consulting Houses; including cultivating national relationships, developing strategic partnerships, driving participation in consulting vendor programs (e.g., Mercer VIP), responding to consultant sourced RFIs

Qualifications

The ideal candidate will have a strong background and interest in healthcare and benefits consulting and experience in sales and/or relationship management.

• 5+ years of experience in Consulting Relations
• Experience at a consulting or brokerage firm is strongly preferred
• Relationships with and understanding of firms such as Mercer, Aon, WTW, Alliant, Segal, Gallagher, and Lockton required
• Experience with a digital health solution, preferably in a start-up environment
• Excellent poise and presentation skills, strong writing skills
• Experience leveraging technology and tools
• Experienced using AI tools in your daily workflow
• Adept at social selling and networking
• "Go-getter", driven to work in a growing company and help enable teams to sell a solution that gets quick results and can save lives
• Ability to travel 50% of the time
• This position requires candidates to be based on the West Coast

*The US base salary range for this full-time position is $160,000 to $175,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits.*

Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.