Posting Date06/25/2026
2000 16th Street, Denver, Colorado, 80202, United States of America
This role is responsible for the development, implementation and day to day management of DaVita's absence programs, including leaves of absence/FMLA, short -term disability, long-term disability, accommodations and time-off programs, as well as ensure the programs are administered according to applicable regulations, policies and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Leads and provides guidance to internal LOA team on policies and processes.
- Manages and monitors vendor performance; investigate and identify gaps in services and address issues with third party administrators (TPA) or carriers to improve quality and customer satisfaction.
- Leads cross-functional efforts with vendors and internal partners such as Legal, HRIS, Payroll and IT, to drive results on special projects such as implementing local sick leave laws, improving system functionality, enhancement to system administration and integrations.
- Responsible for designing, implementing, administering, and evaluating disability and leave management programs based on leave and disability claims data, trends, plan designs, costs structures, risk tolerance, customer feedback, and other analyses with a relentless focus on driving a positive employee experience.
- Implements, manages, and partners with Workers Compensation team on all facets of an integrated disability program.
- Ensures documentation of LOA policies, processes, and procedures are available and kept current.
- Initiates and implements improvements to help streamline processes and gain operational efficiency Make recommendations for process improvements and work with internal and external partners for implementation.
- Educates and advises managers and employees on LOA policies, practices, and processes.
- Participates in various communication and education initiatives.
- Creates, implements, and updates policies, FAQ, check lists, training presentations and other related communication materials to enhance customers' understanding of the programs.
- Develops and implements strategies to reduce durations and frequencies of absences with the outcome of improved organizational productivity.
- Develops and recommends employee benefit changes and programs to address loss drivers.
- Liaison with outside organizations, working in close cooperation and coordination with legal counsel, consultants, and benefit vendors.
- Establishes and maintains a strong, collaborative partnership with vendors, closely monitoring vendor performance, responsiveness and processes. Develops and monitors internal and external partner performance against performance guarantees.
- Provides senior level review of requests for unique, complex leave and disability situations including appeals.
- Cultivates strong collaborative relationships with HR and senior business leaders. .
- Investigates and responds to disability and leave vendor complaints from a variety of feedback and escalation channels.
- Consistent exercise of independent judgment and discretion in matters of significance.
MINIMUM QUALIFICATIONS- Bachelor's degree in Human Resources or related field required; MBA or benefit professional certification (CEBS, CBP, or other) preferred
- Minimum seven (7) years' experience in an employee benefits department of a large and/or complex organization in a managerial capacity preferred
- Experience administering all aspects of absence management programs including, disability, retirement, FMLA, etc. preferred
- Five (5) + years of subject matter expertise in leave of absence, accommodation, disability, or risk management, with a five (5)-year minimum requirement in direct management and responsibility for programs, products, and outcomes preferred.
- Strong communication and interpersonal skills, a strong ability to manage by influence.
- Experience in a customer service environment, remote, people management and staff development are preferred.
Go to http://careers.davita.com to learn more or apply.
What We'll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
The Salary Range for the role is $85,000.00 - $135,000.00 per year.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. 
