Blue Cross Blue Shield of Massachusetts

Sr. Learning & Development Consultant

Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 8+ years in L&D or talent development.
  • Strong instructional design expertise.
  • Experience building enterprise-wide programs.
  • Knowledge of digital and other progressive technology-enabled learning platforms.
  • Master's degree is preferred.

Responsibilities

  • Design enterprise learning frameworks and career-stage learning journeys.
  • Own the development of leadership programs for all management levels.
  • Lead skill assessments and create targeted skill-building programs.
  • Develop blended and innovative learning solutions, managing vendor relationships.
  • Design inclusive learning solutions that promote diversity and belonging.

Benefits

  • Paid time off
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Suite of well-being benefits
Full Job Description
Role Overview

The Senior L&D Consultant is a senior individual contributor responsible for designing and delivering modern, scalable learning solutions that build critical capabilities for leaders, managers, and employees.

Your Day to Day

Learning Strategy & Architecture: Design enterprise learning frameworks and build role-based, career-stage learning journeys that are aligned to our enterprise-wide strategy and integrated into the flow of work.

Manager and Leadership Development: Own the development and execution of a comprehensive suite of leadership programs and curricula for first-time managers, mid-level managers, and senior leaders.

Enterprise Learning & Capacity Building: Lead skill and competency assessments and own the design of targeted skill-building programs in critical areas like AI, analytics, and new associate success.

Program Design, Delivery and Innovation: Develop blended, innovative learning solutions (digital, live, experiential, AI-enabled), manage vendor relationships, and drive innovation by incorporating modern learning technology.

Inclusion & Belonging: Design and deliver learning solutions that are inclusive by design, ensuring content, delivery, and access promote a culture of belonging and equip leaders to manage diverse teams effectively.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

We're Looking for:
  • Bachelor's degree or equivalent practical experience.
  • 8+ years in L&D or talent development.
  • Strong instructional design expertise.
  • Experience building enterprise-wide programs.
  • Knowledge of digital and other progressive technology-enabled learning platforms.
  • Master's degree is preferred.


What You Bring:
  • Instructional Design Expertise: A deep understanding of adult learning principles and the ability to design engaging, effective learning experiences.
  • Program Management: Proven ability to manage complex, enterprise-wide learning programs from conception to delivery.
  • Innovation: A passion for modern learning technologies, including digital and AI-enabled platforms, and a drive to innovate.
  • Consulting & Partnership: The ability to partner and collaborate with HRBPs and business leaders to diagnose needs and align learning solutions to business challenges.
  • Beyond your expertise in instructional design, you bring a passion for modern, scalable learning. You are driven to move beyond traditional training events and instead create "just-in-time," tech-enabled learning journeys that are integrated into the flow of work. You are focused on empowering employees and leaders with the skills they need, exactly when they need them, to build a more effective organization.


What You'll Gain:
  • The ability to see high adoption of your learning solutions and a direct impact on leadership and manager readiness.
  • A central role in building clear capability and career pathways for employees across the organization.
  • The opportunity to drive innovation in learning and demonstrate strong business impact from your programs.
  • A platform to build your reputation as a key L&D partner to HR and business leaders.
    #LI-HYBRID


Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

Location
Boston, HinghamTime Type
Full time

Salary Range: $125,910.00 - $153,890.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

About Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts (BCBSMA) is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. It is the largest health plan in Massachusetts, serving 2.8 million members. BCBSMA is committed to providing access to high-quality, affordable health care to help improve the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield of Massachusetts
Size
3,700 employees
Industry
Founded
1937

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