Sr. HR Manager

The Guitar Center Company

$115K — $140K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred in Human Resources, Business, or related field.
  • 6+ years of progressive HR experience in distribution, warehouse, or manufacturing settings.
  • Experience as an HR business partner in fast-paced environments.
  • Strong employee relations talent with a focus on investigations and performance management.
  • Proven ability to influence leaders while balancing associate advocacy with business objectives.
  • Robust business acumen to connect people strategies with operational performance.
  • Excellent communication, judgment, and problem-solving skills.
  • Willingness to work on-site at Music and Arts HQ.

Responsibilities

  • Align people strategies with site operational goals and daily execution.
  • Advise leaders on organizational effectiveness and workforce planning.
  • Lead site employee relations matters, ensuring fair and consistent outcomes.
  • Coach leaders on performance management and associate development.
  • Analyze workforce data to identify trends and recommend retention strategies.
  • Collaborate on staffing strategies and onboarding processes for operational efficiency.
  • Support talent development and succession planning for key roles.

Benefits

  • Unique gig leave opportunity for employees who are musicians.
  • Robust benefits including Medical, Dental, and Vision.
  • 401K plus company match available.
  • Access to mental health support services.
  • Paid sick, holiday, and vacation time offered.
  • Employee discount program available.
  • Tuition reimbursement options for career development.
Full Job Description
Job Title: Sr. HR Manager

The Sr. HR Manager serves as the on-site HR leader for Music and Arts Corporate Office, acting as a strategic and hands-on business partner to operations leadership. This role is responsible for aligning people strategies with operational priorities to support a safe, productive, engaged, and high-performing workforce. The Sr. HR Manager partners closely with site leadership to drive organizational effectiveness, strengthen leadership capability, manage employee relations, and ensure HR practices support both day-to-day execution and long-term business objectives.

This role plays a critical part in translating business needs into practical workforce solutions, while ensuring consistent application of company policies, employment practices, and leadership expectations.

Key Responsibilities:
  • Partner with leadership to align people strategies with operational goals, workforce needs, and site priorities, ensuring HR is fully integrated into business decisions and daily execution.
  • Serve as a trusted advisor to leaders on organizational effectiveness, workforce planning, team structure, leadership capability, and change management in a fast-paced environment.
  • Lead employee relations matters for the site, including investigations, corrective action, conflict resolution, and risk assessment, ensuring fair and consistent outcomes
  • Coach leaders on performance management, accountability, communication, and associate development to strengthen leadership effectiveness and drive a high-performance culture.
  • Use workforce and operational data to identify trends in turnover, attendance, staffing, engagement, and employee relations, and recommend actions that improve retention, productivity, and organizational health.
  • Partner with site leadership on staffing strategies, hiring plans, and onboarding processes to ensure the distribution center is equipped with the talent needed to meet operational demand.
  • Support talent development and succession planning efforts for key hourly and salaried roles, helping build bench strength and internal growth opportunities across the site.
  • Partner with shared services teams to ensure seamless delivery of HR programs, associate support, and people processes.
  • Monitor and improve key HR processes, ensuring alignment with company policies, labor laws, wage and hour requirements, and documentation standards.
  • Support a positive associate experience by helping leaders foster an environment of respect, accountability, safety, and engagement across the distribution center.


Tojoin our band, you will need the following experience:
  • Bachelor's degree preferred in Human Resources, Business, or related field.
  • 6+ years of progressive HR experience, ideally supporting distribution, warehouse, manufacturing, supply chain, or other high-volume operational environments.
  • Experience serving as an HR business partner to frontline and site leadership in a fast-paced setting.
  • Strong employee relations experience, including investigations, corrective action, and performance management.
  • Demonstrated ability to coach and influence leaders while balancing associate advocacy with business needs.
  • Strong business acumen and ability to connect people strategies to operational performance.
  • Strong communication, judgment, and problem-solving skills.
  • Ability to work on-site at the Music and Arts HQ.


Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate: $115,000 - $140,000/yr depending on background and experience.

This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!

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