Frontdoor, Inc.

Sr. Email Marketing Operations Manager

Frontdoor, Inc.$103K — $115K *
US-AnywhereRemote in United States
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in email marketing operations, focusing on HTML email development
  • Advanced proficiency in HTML and CSS for email
  • Deep understanding of email client rendering behaviors and responsive design
  • Strong working knowledge of audience segmentation and personalization logic
  • Ability to work with cross-functional teams including engineering and data

Responsibilities

  • Own end-to-end email development, optimization, QA, and deployment
  • Write and maintain clean, scalable HTML/CSS for email
  • Build and manage modular, reusable email templates
  • Implement dynamic content and personalization in email builds
  • Lead QA processes including rendering validation and deliverability safeguards
  • Optimize code for load speed, accessibility, and inbox performance
  • Act as a key connector between marketing, engineering, and data teams

Benefits

  • Health, dental, vision, life, and disability insurance
  • Weight loss and smoking cessation programs
  • Matching 401(k) plan
  • Participation in employee stock purchase plan
Full Job Description
Responsibilities

(Remote/Virtual role) Frontdoor is looking for a Senior Email Marketing Operations Manager with deep HTML and email development expertise to elevate how we build, personalize, and deliver communications. This role is ideal for someone who thrives in email code, understands the nuances of email rendering across platforms, and enjoys partnering with cross-functional teams to bring campaigns to life.
• Own end-to-end email development, optimization, QA, and deployment
• Write and maintain clean, scalable HTML/CSS for email, ensuring cross-client compatibility (Gmail, Outlook, Apple Mail, etc.)
• Build and manage modular, reusable email templates and components to improve speed and consistency
• Implement dynamic content, personalization, and conditional logic within email builds
• Lead QA processes, including rendering validation, link testing, and deliverability safeguards
• Continuously optimize code for load speed, accessibility, and inbox performance
• Translate marketing requirements into technical builds and scalable solutions
• Act as a key connector between marketing, engineering, and data teams to ensure seamless campaign execution
• Leverage customer data to deliver targeted, behavior-driven communications
• Partner with data engineering to maintain reliable data flows and integrations
• Proactively identify and implement improvements to email infrastructure, templates, and processes
• Act as a technical subject matter expert for email marketing within the organization

Qualifications
• 5+ years of experience in email marketing operations, with a strong focus on HTML email development
• Advanced proficiency in HTML and CSS for email
• Deep understanding of email client rendering behaviors, responsive design, and accessibility standards
• Strong working knowledge of audience segmentation, data structures, and personalization logic
• Experience partnering with engineering, data, and marketing stakeholders
• Detail-oriented with a passion for precision, testing, and continuous optimization
• Strong problem-solving skills and ability to translate business needs into technical solutions

Other/State Specific

This role pays a base salary between $103,000 and $115,000 per annum, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Learn more about benefits (https://frontdoor.jobs/benefits/) at Frontdoor.

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Job Locations US

ID 2026-4141

Category Marketing

Type Full Time

Company AHS American Home Shield Corp

About Frontdoor, Inc.

Frontdoor, Inc. is a leading provider of home service plans in the United States. The company offers a range of services, including home warranty plans, home maintenance plans, and home security solutions. Frontdoor, Inc. was founded in 1971 as ServiceMaster and has since grown to become a publicly traded company with over 2,000 employees. The company is committed to providing exceptional customer service and helping homeowners protect their homes and families. Frontdoor, Inc. is publicly traded on the NASDAQ stock exchange under the ticker symbol FTDR.
Learn more about Frontdoor, Inc.
Size
2,081 employees
Market Cap
$1.6 billion
Industry
Net Income
$111 million
5 Year Trend
+9.4%
Revenue
$1.4 billion
NASDAQ

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