Salary: Other Forms of Compensation:Reports to: Systems Director, Environmental ServicesJob SummaryAs the
Senior Director of Environmental Services, you will provide strategic and operational leadership for the Environmental Services (EVS) Department within a large 650 bed acute care hospital. This role is responsible for ensuring a clean, safe, and healing environment for patients, visitors, and staff while overseeing departmental operations, financial performance, regulatory compliance, and team development. The Senior Director partners closely with hospital leadership and cross-functional departments to drive service excellence, operational efficiency, and patient satisfaction. This position typically reports to a Regional Director of Operations.
Key Responsibilities:- Provide overall leadership and direction for Environmental Services operations within an acute care hospital
- Lead, coach, and develop a team of 4 salaried managers and 114 hourly associates, fostering a culture of accountability, engagement, and operational excellence
- Develop, manage, and monitor departmental budgets, financial performance, and productivity metrics
- Ensure department operations are aligned with established financial goals and budget expectations
- Collaborate with hospital leadership and department managers to support organizational priorities and service excellence
- Coordinate EVS activities with clinical and non-clinical departments to ensure seamless hospital operations
- Plan, organize, direct, and oversee all departmental functions, workflows, staffing, and performance standards
- Develop, implement, and maintain departmental policies, procedures, and best practices
- Foster a culture of accountability, engagement, innovation, and continuous improvement
- Ensure compliance with all regulatory, safety, infection prevention, and accreditation standards
- Lead quality improvement initiatives and support organizational performance objectives
- Analyze operational and financial data to identify opportunities for improved efficiency and outcomes
- Recruit, develop, mentor, and retain a high-performing management and frontline team
- Maintain current and accurate job descriptions and performance expectations for department staff
- Promote professional development and encourage participation in training and educational programs
- Build strong relationships with hospital administration and key stakeholders through proactive communication and partnership
Preferred Qualifications:- Bachelor's degree preferred; equivalent experience considered
- Six years of progressive environmental Services or housekeeping management experience in a large hospital or healthcare environment
- Proven experience leading large teams in a complex healthcare setting
- Strong financial acumen with the ability to analyze budgets, productivity metrics, and operational performance data
- Demonstrated success managing departmental budgets and driving operational improvements
- Excellent leadership, coaching, and team development skills.Exceptional customer service orientation with a commitment to quality and patient experience
- Strong communication, presentation, and relationship-building skills
- Ability to effectively prioritize multiple initiatives and achieve results in a fast-paced environment
- Experience utilizing a collaborative and inclusive leadership style to engage and motivate teams
- Strong organizational, problem-solving, and project management capabilities
- Ability to work effectively under pressure while maintaining focus on strategic goals and operational priorities
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Apply to TouchPoint today!Associates at Touchpoint are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Req ID: 1551019
TouchPoint
PASCHA A BELNAVIS
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