Job Overview
This role is essential for designing, implementing, and deploying scalable software solutions that meet customer requirements and support high availability environments. The role involves collaborating with engineers to develop software components using technologies such as virtualization, microservices, software-defined networking, network functions virtualization, big data, and cloud technologies. It requires independent judgment to resolve technical issues and make recommendations for software design and implementation. Success is measured by the ability to deliver effective software solutions that integrate with system protocols, support reliable operations, and meet business and technical requirements. The work impacts organizational capabilities by enabling advanced software systems that improve operational efficiency, system reliability, and customer experience.
Job Responsibilities: - Contribute to design innovations that improve systems, processes, services, cloud environments, or reliability using new frameworks and industry best practices.
- Collaborate with technical teams to deliver software and cloud solutions, improve system reliability, and mentor others through knowledge sharing and training sessions.
- Support technology strategy by evaluating and applying current technologies, including cloud, automation, containerization, and observability capabilities, that align with business goals.
- Create clear documentation for software code, system designs, operational procedures, and business requirements to support knowledge sharing.
- Contribute to CI/CD, Infrastructure as Code, monitoring, automation, incident response, and reliability improvements for high availability environments.
- Also responsible for other duties/projects as assigned by business management as needed.
Education and Work Experience: - Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
- Acceptable areas of study include Computer Science, Software Engineering, Information Management or equivalent experience in field (Required)
- 4-7 years Technical engineering experience. (Required)
Knowledge, Skills and Abilities:
- Analytical Thinking (Required)
- Customer Service (Required)
- Programming Languages (Required)
- Software Design (Required)
- Software Development (Required)
- System Integration (Required)
- Technical Writing (Required)
Preferred Qualifications: - Experience developing or supporting applications and platforms in AWS or other public cloud environments.
- Experience with Kubernetes or Amazon EKS and containerized application environments.
- Experience with Infrastructure as Code tools such as Terraform or AWS CloudFormation.
- Experience implementing or supporting CI/CD pipelines and automated software delivery.
- Experience with observability practices, including monitoring, logging, metrics, tracing, and alerting.
- Experience with Python, Shell scripting, REST APIs, or similar automation technologies.
- Familiarity with SRE practices, including SLIs, SLOs, error budgets, reliability metrics, incident response, and root cause analysis.
- Experience improving system availability, deployment quality, operational efficiency, or reduction of repetitive operational work.
- AWS, Kubernetes, Terraform, ITIL, or SRE-related certifications are a plus.
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $113,600 - $205,000
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ366325¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
