Southern Glazers Wine & Spirits

Sr Design Researcher

Southern Glazers Wine & Spirits • $90K — $120K *
Hollywood, FL 33027In-Person
Consumer Technology
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in design, psychology, human-computer interaction, or related field
  • 7+ years of experience as a design researcher in an agile environment
  • Proven user research and usability testing experience for digital products
  • Proficient in qualitative and quantitative research methods
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to manage multiple projects independently
  • Proficiency in research tools like UserTesting.com and SurveyMonkey

Responsibilities

  • Create research strategies for digital products
  • Coach design researchers on best practices
  • Identify appropriate methodologies to achieve research goals
  • Craft test plans, workshop activities, and interview guides
  • Conduct user research to gain insights into user needs
  • Collaborate with teams to define research goals and designs
  • Synthesize research findings and present insights effectively

Benefits

  • Collaborative work environment with cross-functional teams
  • Opportunity to enhance user experiences and drive innovation
  • Chance to contribute to impactful digital products
  • Access to professional development and coaching opportunities
  • Exposure to a variety of methodologies and research tools
Full Job Description
Overview

We are looking for a highly skilled senior design researcher to join our team and contribute to the development of our digital products and services. As a senior design researcher on the digital team, you will play a crucial role in enhancing the user experience and driving innovation within our organization. You will be responsible for gathering and interpreting user insights, conducting user testing, and providing actionable recommendations to improve our digital offerings. The ideal candidate will have a deep understanding of design thinking processes, strong analytical skills, and a passion for creating user-centric solutions.

Primary Responsibilities

  • Create research strategies for one or more digital products
  • Coach design researchers on best practices in conducting generative and evaluative research
  • Identify the best methodology to meet the research goals
  • Craft test plans, workshop activities, and interview guides to conduct objective research
  • Conduct user research to understand user needs, behaviors, and motivations
  • Collaborate with cross-functional teams to define research goals and study designs
  • Develop and implement research plans, including recruiting participants, moderating sessions, and analyzing data
  • Synthesize research findings and communicate insights through compelling presentations and reports
  • Contribute to the creation of user personas, journey maps, and other design artifacts
  • Conduct competitive analysis and benchmarking to find market trends and best practices
  • Work closely with designers and product managers to ensure user insights are incorporated throughout the product development lifecycle


Minimum Qualifications

  • Bachelor's degree in design, psychology, human-computer interaction, or a related field
  • 7+ years of experience working as a design researcher, as part of an agile team
  • Proven experience conducting user research and usability testing for digital products and services at all stages of development
  • Proficiency in qualitative and quantitative research methods
  • Familiarity with design thinking principles and methodologies
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work independently and manage multiple projects simultaneously
  • Proficiency in research tools and software (e.g., UserTesting.com, Optimal Workshop, SurveyMonkey)


Preferred Qualifications

  • Experience conducting usability testing for native mobile applications

  • Excellent workshop facilitation capabilities; ability to facilitate design thinking workshops

  • Experience working in tandem with product designers, conducting user testing as part of the design process

  • Familiarity with the basics of service design and how to identify service design needs


Physical Demands

  • Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
  • Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

About Southern Glazers Wine & Spirits

Southern Glazer's Wine & Spirits is a beverage distribution company that provides a wide range of products and services to customers across the United States. The company offers a variety of wines, spirits, and beers, as well as related products and services, such as marketing and merchandising support, education and training, and logistics and transportation. Southern Glazer's Wine & Spirits was formed in 2016 through the merger of Southern Wine & Spirits and Glazer's, Inc. The company is headquartered in Fort Lauderdale, Florida.
Learn more about Southern Glazers Wine & Spirits
Size
20,000 employees
Industry
Transportation
* Ladders Estimates

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