What We DoResponsible for the processing of inbound flow & bulk data files, involving the mapping of loan data received from new and existing mortgage clients and migrating data into servicing systems. Performs extracting, importing, and exporting of data in various database applications. Maintains data integrity by analyzing field specific formats and layout, tracking, and maintaining data discrepancies, reporting trends to identify data anomalies. Acts as point of contact for all clients, internal lines of business, and servicers in relation to the loan boarding process. Works closely with data technician consultants updating mapping, building tables and auditing data fields for formatting and implementation. Creates, maintains, and distributes trial balance workbooks and conversion balancing templates.
What You’ll Do
- Conducts business process evaluations utilizing data trends
- Identifies problems, defines business process requirements develops solutions and implements solutions to increase data content and create new solutions to profit the business
- Considers business implications of workflow and process to the current business environment
- Manages projects involving data aggregations and custom solutions
- Partners with business partners and SMEs to create documentation of business processes, train offshore resources, and standardize operating procedures
- Generates and creates reports for analysis
What You’ll Bring
Knowledge and Skills/Technology Used
- High School Diploma
- Bachelor's degree or 3-5 years of directly related experience
- Minimum 5-7 years of experience in data and business analysis.
- Strong analytical skills to determine root cause of problems and apply creative/effective solutions
- Data management skills
- Strong business acumen
- Excellent verbal and written communication skills
- Excellent verbal and written communication skills, and experience interfacing with clients, vendors and offshore partners
- Ability to make independent approval decisions on behalf of the team
- Proficient in Microsoft Word, Excel and PowerPoint
- Ability to follow and develop data metrics and audit procedures
- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Strong leadership and mentoring skills
- Detail oriented with strong organizational skills
- Excellent written and verbal communication skills
- Excellent interpersonal, relationship-building and teamwork skills
- Self-motivated; self-starter
- Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks
Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.
Pay Range: $85,000.00 - $113,300.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
