Amazon

Sr. Contract Specialist, Business and Product Operations

Amazon$88K — $154K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Microsoft Excel experience
  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
  • Experience with sales CRM tools like Salesforce or equivalent
  • Experience defining and refining sales processes, procedures, and policies
  • 5+ years in finance, business management, or sales operations (preferred)
  • Experience in a high-growth technology environment (preferred)

Responsibilities

  • Own the SOW process including drafting, reviewing, and gathering approvals
  • Proactively identify and implement operational improvements
  • Communicate daily with teams across Sales, Legal, and Operations on deals
  • Recruit, onboard, and train other Contract Specialists
  • Create and maintain standard operating procedures
  • Drive continuous process improvement and develop long-term relationships
  • Become the subject matter expert on SOW creation

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and Surrogacy Reimbursement coverage
  • Mental Health Support and Employee Assistance Program (EAP)
  • Flexible Spending Accounts
  • Access to medical advice line
Full Job Description
The Sr. Contract Specialist will support AWS Professional Services and AWS Legal by operationalizing the contract creation process for Statements of Work (SOWs) and related contracting structures. We're looking for a motivated self-starter who's passionate about drafting and reviewing contracts, managing operational processes, analyzing trends and recommending and implementing process improvements.

This is a unique role, with similar functions to a business operations analyst and a contract analyst. The candidate will work side by side with AWS Legal to create SOWs and ensure they meet legal requirements. Additionally, you will support AWS Professional Services by providing operational and administrative guidance, enabling them to provide a great customer experience.

The successful candidate must be inquisitive, enthusiastic about technology, like being continually challenged, demonstrate sound judgment, and attention to detail. You should have an interest in working in a space, where legal meets business.

This position may be based in our AWS offices in Seattle, WA; Dallas, TX; and Arlington, VA

Key job responsibilities

- Own the SOW process, which includes drafting and reviewing SOWs to ensure alignment with business and legal requirements, gathering approvals, tracking status and communication between key stakeholders

- Proactively identify and implement operational improvements and enhancements that meet business requirements

- Communicate daily with cross functional teams including Sales, Legal, Operations and Management on assigned deals

- Recruit, onboard, train and influence other Contract Specialists

- Create and maintain standard operating procedures

- Drive continuous process improvement while developing relationships for long term solutions

- Become the SOW creation subject matter expert

BASIC QUALIFICATIONS

- 5+ years of Microsoft Excel experience

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

- Experience with sales CRM tools such as Salesforce or similar software

- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

- 5+ years of finance, business management and sales operations experience

- Experience working within a high-growth, technology company

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 88,100.00 - 154,100.00 USD annually

USA, WA, Seattle - 88,100.00 - 154,100.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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