Compass

SR COMMUNICATIONS MANAGER

Compass$95K — $115K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing or related field.
  • 8+ years of experience in external communications or public relations.
  • 2+ years of leadership experience with cross-functional influence.
  • Strong B2B communications experience, especially in hospitality or foodservice industries.
  • Proven ability in crisis communications and reputation management.
  • Exceptional writing and editing skills tailored for diverse audiences.
  • Strong project management capabilities and attention to detail.

Responsibilities

  • Develop and execute integrated communications plans aligned with company goals.
  • Support crisis communications readiness and response for external issues.
  • Spearhead proactive media relations strategies including story development and pitching.
  • Drive thought leadership positioning for Eurest and its leaders in industry topics.
  • Own and manage the awards strategy for increasing external recognition.
  • Support executive communications with strategic messaging and content creation.
  • Build community relations communications to reinforce company values and reputation.

Benefits

  • Medical, Dental, and Vision insurance.
  • Life Insurance and Disability Insurance.
  • Retirement Plan with employer contributions.
  • Paid Time Off and Holiday Time Off benefits.
  • Employee Assistance Program support.
  • Flexible Spending Accounts (FSAs) for healthcare expenses.
  • Paid Parental and Personal Leave options.
Full Job Description
Position Title: SR COMMUNICATIONS MANAGER - CHARLOTTE, NC

Salary: $95000 - $115000 / yr

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Job Summary

Eurest is seeking a strategic, polished and highly effective Senior Communications Manager to lead and elevate our external communications efforts. This role is responsible for shaping and executing a multi-channel communications strategy that strengthens Eurest's reputation, supports business growth, enhances executive visibility and positions the company as a leader in workplace hospitality. This leader will oversee external communications strategy and crisis communications response while spearheading media relations, thought leadership, conferences and awards, leadership brand advocacy, executive communications and community relations. The right candidate is both a strategist and an executor - someone who can see around corners, advise senior leaders with confidence, and deliver measurable results.

What You'll Do
• Develop and execute integrated communications plans that align with company goals and reflect a strong understanding of client, industry, media, leadership and community stakeholders.
• Support Eurest's crisis communications readiness and response for external-facing issues, partnering closely with internal stakeholders to ensure timely, accurate and well-aligned communications.
• Spearhead proactive media relations strategy, including story development, media pitching, relationship-building and issue management with trade, business and other relevant outlets.
• Drive thought leadership efforts that position Eurest and its leaders as credible voices in workplace dining, hospitality, foodservice, workforce experience and related industry topics.
• Own the awards strategy and calendar by identifying high-value opportunities, developing compelling submissions and increasing external recognition for the brand and its leaders.
• Support and shape executive communications, including messaging, talking points, speeches, articles, op-eds and strategic content tied to business priorities and brand positioning.
• Build community relations communications that reinforce Eurest's values, strengthen local and national reputation, and connect business priorities with meaningful impact.
• Partner effectively across communications, marketing, operations, HR, culinary, sales and leadership teams to surface stories, align messaging and drive execution.
• Track, analyze and report on communications performance, using results and insights to refine plans, strengthen campaigns and improve impact over time.

What You Bring
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing or a related field.
• 8+ years of experience in external communications, corporate communications, public relations or related fields.
• At least 2 years of leadership or supervisory experience, with a demonstrated ability to guide others, influence cross-functional partners and drive work forward through collaboration.
• Strong experience in B2B communications, ideally within hospitality, foodservice, workplace experience, professional services or another complex, matrixed business environment.
• Experience leading or supporting crisis communications and reputation management in a fast-moving environment.
• Exceptional writing, editing and message development skills, with the ability to tailor content for different audiences, channels and leadership styles.
• Strong executive presence and judgment, with the ability to advise senior leaders and manage sensitive or high-visibility communications with confidence.
• Demonstrated ability to measure communications impact, interpret campaign performance and adjust strategy based on results.
• Strong project management skills and the ability to manage multiple priorities without sacrificing quality, clarity or attention to detail.

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Eurest are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf

Applications are accepted on an ongoing basis.

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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