Job Title: Senior Clinical Consultant, Pharmacy Automation
Job Summary:We are seeking a highly skilled and experienced Senior Clinical Consultant in Pharmacy Automation with a strong emphasis on central fill pharmacy operations. The primary responsibility of this role is to provide clinical and operational expertise to support the design, implementation, optimization, and long-term success of pharmacy automation solutions, particularly within central fill environments. This consultant will engage with customers throughout the full customer lifecycle, from pre-sale discovery and workflow assessment to post-implementation optimization and continuous improvement, ensuring solutions align with pharmacy practice standards, central fill operational goals, and patient care needs. The ideal candidate will have a strong background in central fill pharmacy operations, clinical workflow design, and pharmacy automation consulting.
Key Responsibilities:- Collaborate with sales, solution design, and implementation teams to assess customer clinical and operational needs, with a particular focus on central fill pharmacy environments.
- Lead pharmacy workflow assessments and provide expert guidance on best practices for central fill pharmacy operations, including high-volume fulfillment, medication handling, and workflow efficiency.
- Develop and recommend optimized clinical and operational workflows tailored to each customer's central fill environment, automation footprint, and performance goals.
- Conduct on-site assessments, readiness evaluations, and post-go-live optimization reviews for central fill pharmacy operations.
- Serve as a trusted advisor to customers on medication-use processes, central fill pharmacy workflows, and automation adoption strategies.
- Support customer education, change management, and adoption of pharmacy automation solutions within central fill settings.
- Document findings, recommendations, and optimization opportunities in clear, professional reports and presentations with actionable insights for central fill operations.
- Partner with Sales Engineers, implementation teams, R&D, and product teams to ensure successful customer outcomes in central fill pharmacy automation projects.
- Conduct regular follow-up visits and business reviews to assess central fill performance, customer satisfaction, and opportunities for continuous improvement.
Qualifications:- High School diploma and 5 years of experience in central fill pharmacy operations, pharmacy automation consulting, sales consulting, solution design support, or a related healthcare environment in required.
- Experience presenting recommendations and solution concepts to healthcare executives highly preferred.
- Bachelor's degree in Pharmacy/Pharm.D. preferred.
Skills:- Deep knowledge of BD central fill pharmacy operations, medication-use workflows, and pharmacy automation systems.
- Experience with using EPIC WAM in a central fill environment
- Strong consultative skills with the ability to assess central fill workflows and recommend practical operational improvements.
- Experience leading customer-facing assessments, optimization initiatives, and workflow redesign efforts in central fill pharmacy settings.
- Ability to work collaboratively with cross-functional teams and senior customer stakeholders.
- Excellent communication, presentation, and documentation skills.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Primary Work LocationUSA NC - Durham - Roche Drive
Additional LocationsWork Shift 
