Responsibilities

Responsible for identifying, leading and facilitating Revenue Cycle Operational Effectiveness and performance improvement initiatives in collaboration with operations without direct supervisory responsibility over team members. Responsible for scoping projects, developing project plans and assisting with implementing solutions. This also includes, initiating, executing and managing Revenue Cycle Operational Effectiveness initiatives, research, quality assurance activities and related projects. Additionally, this role will serve as the leads for development of training content to support the operational improvements identified. As an "internal consultant" and "knowledge expert" related to Revenue Cycle, the work will span the course of operational and financial areas and will be determined based on use of Lean methodology for areas in need of process improvement, improved results, project management and/or oversight such as development of processes, work flow analysis, strategic planning and business plan development as well as other areas requiring attention. He/she leads operational research and root-cause investigations based on stakeholder requests; collaborates with operational stakeholders in the development and design of operational changes that will create revenue opportunities and drive best in class patient experiences; and ensures reliability, sustainability, spread and use of industry best practices and benchmarks.

Qualifications

Education

• Bachelor's Degree in Business Administration, Healthcare Administration, or a related field is Required
• Master's Degree Preferred

Work Experience

• 3 years of progressively responsible project management or process improvement experience Required
• Proven understanding of revenue cycle operations and technology Required
• Previous experience using or implementing Epic Preferred

Licenses and Certifications

• None Required
• Certification in Lean, Six Sigma or similar improvement methodologies Preferred

Business Unit : Company Name

Piedmont Healthcare Corporate