WellDoc

Sr Business Analyst

WellDoc$100K — $150K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years as a business analyst in healthcare
  • Experience with disease management in healthcare environment
  • Strong understanding of QA processes and systems
  • Skilled in managing concurrent projects under tight deadlines
  • Excellent communication and interpersonal skills
  • Experience in a regulated environment like ISO 13485 or MDSAP

Responsibilities

  • Conduct research and analysis for functional and non-functional requirements
  • Manage team for eliciting and documenting business and clinical requirements
  • Facilitate joint application development sessions with stakeholders
  • Work with UI/UX to design user experiences and create prototypes
  • Develop epics and user stories for software design
  • Lead Agile activities to ensure quality and transparency
  • Analyze data trends to drive informed business decisions
  • Guide junior analysts to align work with project goals

Benefits

  • Generous PTO
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Retirement benefits
  • Opportunities for health savings and dependent care accounts
Full Job Description
Job Purpose:

As a Sr Business Analyst, you will work closely with both internal and external customers to help WellDoc fulfill its mission of designing and delivering best in class mobile and digital health products while serving as a coach and internal resource to team members. WellDoc is a fast-paced environment working in the rapidly evolving digital health environment. Part of your job will be reacting to our market research and help to iterate the product accordingly.

Responsibilities:
  • Responsible for the research, analysis, documentation, and validation of functional and
    non-functional requirements
  • Subject matter experts to manage team to elicit, evaluate and document business and
    clinical requirements
  • Lead formalized joint application development (JAD) sessions with key stakeholders
  • Collaborate with UI/UX team to define the user experience and create wireframes and
    prototypes for mobile and web applications
  • Write epics and user stories to detail software design for onshore and offshore
    development teams, using multiple tools and artifacts as needed
  • Lead Agile development activities to ensure quality, clarity, and transparency throughout
    delivery.
  • Analyzes relevant data trends and makes informed decisions and recommendations for
    positive business impact.
  • Provides direction for junior analyst team members and ensures that work product aligns with project goals and objectives.


Technical Skills and Knowledge:
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) and Acrobat
  • Experience with Jira is a plus
  • Experience with Confluence is a plus
  • Experience with Zephyr in creating and executing test cases is a plus
  • Experience with Subversion for core repository
  • Experience with SDLC (software development life cycle) and Agile methodology
  • Experience with writing simple and complex queries using MS SQL is a plus
  • Experience testing applications built in iOS, Android and Web application
  • Experience using Confluence Team Collaboration software
  • Conduct user acceptance testing activities including writing test cases, test scenario and
    test summary reports


Required Skills and Experience:
  • At least 5 years of business analyst experience in health care.
  • Healthcare domain knowledge includes disease management a plus (note: health care not
    health insurance)
  • Understanding of QA processes, practices, and systems
  • Experience executing and coordinating integration, system, regression, and user-
    acceptance testing
  • Excellent verbal and written communication skills
  • Demonstrated ability to work on concurrent projects, activities, and tasks under time
    constraints
  • Demonstrated ability to work independently and in a team-based environment
  • Excellent interpersonal and problem-solving skills, with ability to educate internal
    personnel
  • Experience working in a regulated environment.
  • Demonstrated ability to plan and manage other team members activities to meet project
    deadlines.
  • Experience working with complex integrated systems and using creative and critical
    thinking to deliver exceptional results.


Welldoc operates in ISO 13485 and MDSAP regulated and HITRUST and SOC 2 Type II compliant environments. Therefore, it is expected that all employees will have either, prior experience working in those environments or, will be trained to understand the requirements needed to work and support those requirements and culture as they relate to individual roles and responsibilities.

Required Education
  • Bachelor's Degree in healthcare information technology, information systems or engineering -related discipline); highly preferred to also have an MA in in healthcare information technology, information systems or engineering -related discipline.


Compensation & Benefits

Welldoc offers a competitive compensation package which, in addition to salary, includes generous PTO, medical insurance, dental insurance, vision care, life and disability insurance, retirement benefits and the opportunity to participate in health savings accounts and/or dependent care accounts. While the anticipated salary range for this position is between $100,000 - $150,000/year with the expectation that most candidates will fall around the midpoint of the range. Exceptional candidates may exceed the range if education and experience warrant.

About WellDoc

WellDoc is a digital health company that develops and commercializes software-based solutions to improve the lives of people with chronic diseases. The company was founded in 2005 and is headquartered in Baltimore, Maryland. WellDoc's flagship product, BlueStar, is an FDA-cleared, prescription-only digital therapeutic that helps people with type 2 diabetes manage their condition. BlueStar provides personalized guidance and support to users, and has been shown to improve glycemic control and reduce healthcare costs. WellDoc is committed to advancing the field of digital health through research, innovation, and collaboration with healthcare providers, payers, and patients.
Learn more about WellDoc
Size
100 employees
Industry
Founded
2005

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